really awesome place, 2 TV in the room, awesome city view, bathtub feels great (can't get hot water for the bathtub but that can be tricked though). some food tastes absolutely great, too bad it didn't refill quickly, and some need a little bit more seasoning. great experience anyway
friendly staff, fast response for the check in & check out... for housekeeping staff it's wonderful for cleaning my room (room 918) I had awesome experience.. will come again
The check-in process is very complicated, the parking fee is expensive, the security is arrogant and has a lot of attitude, the deposit is expensive up to 300 thousand and the deposit can take up to 7 days to be returned, and if the account is not BCA then we will be charged an admin fee. The bathroom smells of urine, there is only 1 towel, the TV is not android and cannot watch YouTube, even regular TVs often lose signal. That's all.
- Checked in a long time. Wait for the officer who is not stanby on the spot. - The refund process is complicated, at the beginning it is not informed that the refund must wait for operating hours at 10 am, whereas I have to check out at 6 am so the refund is transferred 3 days after check out. - Wifi facilities do not work properly - cheap quality mattresses, even though they are written 3 stars
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia