Great service and fantastic location. This will be our go-to hotel anytime we have to stay at your Jakarta airport. When we arrived at terminal 3 we called the hotel for directions. They sent two people to help with our luggage, we didn't even have to ask. It was particularly helpful because my wife is pregnant. The hotel was a five-minute walk to our check-in. Breakfast was offered from 2 am which was great because we needed to leave the hotel by 4 am. They also offered us a trolley to use for our luggage which made getting to the terminal much easier. They were out of queen or King beds but they sent someone to our room to push the twin beds together which was a nice accommodation. A recommendation for anyone who is taking a domestic flight the day before an international flight is to take Garuda or Citilink as they are the domestic airlines that fly into terminal 3 which is the international terminal. Other domestic airlines require you to change terminals. Because we flew Citilink from Central Java to Jakarta, it was very easy to get to the hotel and to our international flight in the morning.
It's a perfect accommodation when we have to catch our morning flight as the location is very strategic. The room is clean and the staffs are always friendly and accommodating (it was my 5th stay) and I will definitely come back in the future. The coffee and pastry were super delicious. Everything is perfect. Highly recommended.
Staff are so humble and helpful, room always cleaning by housekeeping every morning and was great about the amenities 2 bottle of mineral water also new toiletries. Room layout is nice and the ac as always cool.
I love how they provide smoking and non-smoking room, foods they serve are great (especially the tongseng sapi). Swimming pool is okay, without great view tho. The airport shuttle service is also amazing. Definitely would comeback ❤.
Everything is poor, Service is no good especially when I arrived in hotel nobody stand by in Front office. TV is not good, bed cover is dirty, bath room is dirty with yellow marks and something no good smell also.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia