Stay here because need to do check up at BP Healthcare. Location is very near BP, within walking distance. Just 5-mins walk. We booked double queen room. Room was great, spacious, very clean. If the bathroom got bathtub, it will be very awesome. Received complimentary breakfast too. Service is nice.
I really enjoyed my time staying at Stella hotel. The room is spacious and the bathroom is clean. The bed is quite big. The receptionist was very nice and friendly. One of the receptionist even helped me to order online taxi. Next to hotel there are many food stalls so we can pick any food we want.
I have no idea I booked and paid in traveloka, but hotel unable to trace the booking number. Receptionist is very rude and not helpful at all. Push all the wrong to us … blame us for booking through traveloka. After all the argument, they find out that the booking transfer to trip. Com … but tell us there is no room available? How can this happen? I already paid and voucher received! Please give an explanation! Really feel so disappointed!
My family quite happy stay in hotel. The decoration was great and they gift us free lego in the room. My son love lego so much thus this is heaven for him 😁.
Room was great. I don't like the breakfast at all. The day I checked in, there was thunderstorm. And we don't have anywhere else to go. Asked counter to check in a bit early. But she didn't even consider to check is there any room available. Put us away just like that. It was a very frustrating experience. Didn't mind if no room. But atleast check first. Travelling with kids also.
The accommodation is very clean and comfortable for family. the counter service is friendly and helpful. however, still have some room for improvement such as to provide toilet mattress, sufficient liquid soap and telephone line need to be fix.
Staying there with a family of 12 consisting of 7 adults and 5 kids. Overall, we were really happy with our stay. The place was clean and comfortable, and the self-check-in was easy and clear. It might be helpful to add some small amenities like tissues (besides toilet paper), and a microwave for warming food would be super handy for travelers. But overall, we have no issues while staying there. Thank you for your hospitality. 👍.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia