the atmosphere is so special that it really felt like home to me. warmth welcome from staffs, they are extremely nice, thanks to Mr Samee and Mr Basser Tayuan, provide me an early check in and helped me with information and stuff, I would give 5 stars, excellent hospitality, great ambiance, friendly staffs and warmth welcome.
The experience of staying at ibis styles hotel was wonderful. Great ambiance, great breakfast. We would like to express special gratitude to your staff for the wonderful hospitality services provided, especially the excellent behavior of the housekeeping boy Mr. Iqbal. Thank you.
Movenpick is not really expensive as other hotels in the same floor P11. But it delivers a great experience, start from the reception, the lobby, the lift, the room, the views … all of those are really nice and lovely. Thanks movenpick.
Staff at front desk needs more training. While attended my issue she entertained other guests’ request. She left her place to get things done for others. Staff should attend to guest until the end. My luggage bags were not send to my room. After more than one hour waiting for the bags I went down personally to carry my bags. One of the staff at the luggage store helped me to bring the bags to my room. It's not month of ramadhan and this unattended bag request should not happened.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia