Check in is a chore-we waited for a long time for the self-check in. The process is not so automatic. Remember to approach the staff for help. That said, the service is good. And the security is tight-we need to show photo ID to access the lifts and must use the key card to access the floor. The room that was cleaned had a sticker seal on the door. The room is big. Basic toiletries are given-shampoos, body wash, toothbrushes, vanity set (cotton bugs & pads), shower cap. 2 kinds of TWG teabags (Sencha & English breakfast tea-2 each) & instant Nescafe coffee are also given. Towels are ample-but I have 1 gripe. There's a large brown stain on one the towels.