V Hotel Bencoolen

Hotels
Preferred Partner Plus
Sustainable Hotel
8.4
/10
Very Good
4,999 reviews

What Guests Say About Their Stay

Accessibility (114)
Staff Friendliness (99)
Distance To City Center (97)
Surroundings (95)
Verified Traveler
10.0
/ 10
This is our 3rd time staying here. Very clean, not too small, and the location is perfect. The staff are very welcoming, especially Mr. Benson, who is always helpful to us.
Teja N. M. P.
9.4
/ 10
The hotel location is very strategic, less than a minute to Bencoolen MRT station. The staff are very friendly and helpful, thanks to Henry & Benson for assisting during check-in & check-out.
Verified Traveler
9.1
/ 10
The staff was very friendly, the location is also great. Good choice if you want to stay near MRT/bus station and still close to the city (like Orchard/Marina).
R***y
9.4
/ 10
Check-in and check-out were very fast. We arrived at 1 a.m. and checked in very quickly without a long wait. The location is excellent, close to the MRT, buses, and even in front of a mosque. It's located in a campus area with cool art exhibitions.
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Nura
9.4
/ 10
Had a wonderful stay at V Bencoolen Hotel. The room was clean and comfortable, Ms. Kelli and staff were friendly and helpful, and the location was perfect. Would definitely come back!
In the Area
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48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
V Hotel Bencoolen is located in area / city Bencoolen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around V Hotel Bencoolen

48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627
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Lobby V Hotel Bencoolen
Lobby 2 V Hotel Bencoolen

Discover More About V Hotel Bencoolen

Overview of V Hotel Bencoolen

V Hotel Bencoolen offers a blend of modern design and comfortable accommodation in the heart of Singapore's arts and heritage district. The hotel's stylish interiors and relaxed atmosphere make it a popular choice for travellers seeking a convenient base to explore the city. Located in the Bencoolen area, the hotel is surrounded by museums, art galleries, and historical landmarks, providing a rich cultural experience right at your doorstep.

The hotel benefits from excellent transport links, with several MRT stations within easy walking distance, providing quick access to Orchard Road, Marina Bay, and other key areas of Singapore. The neighbourhood itself is vibrant and bustling, with a mix of local eateries, trendy cafes, and shopping options. Whether you're interested in art, history, or simply soaking up the local atmosphere, V Hotel Bencoolen puts you in the perfect location.

What sets V Hotel Bencoolen apart is its commitment to providing a comfortable and affordable stay without compromising on style or convenience. The hotel's modern amenities and friendly service ensure a pleasant experience for all guests.

V Hotel Bencoolen

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

V Hotel Bencoolen Facilities

Featuring 271 rooms in total, V Hotel Bencoolen offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The hotel boasts a range of facilities designed to cater to the needs of different travellers. Families will appreciate the spacious rooms and convenient location, while digital nomads can take advantage of the high-speed Wi-Fi and comfortable workspaces. Groups travelling together will find the hotel's communal areas perfect for socialising and relaxing after a day of exploring the city. Leisure travellers will enjoy the hotel's proximity to key attractions and its tranquil atmosphere.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Each room is designed with comfort in mind, featuring complimentary Wi-Fi, a dedicated workspace, comfortable bedding, and modern bathrooms. In-room conveniences such as a mini-fridge and coffee/tea making facilities add to the overall comfort and convenience of your stay. The rooms are designed to be a relaxing haven after a busy day of sightseeing or business meetings.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at V Hotel Bencoolen

Expect a vibrant yet relaxed ambience at V Hotel Bencoolen. The hotel is known for its friendly and efficient service, ensuring a smooth and hassle-free stay. Mornings are typically quiet, with guests enjoying breakfast or preparing for their day's adventures. Evenings are more social, with guests gathering in the common areas to unwind and share their experiences.

While the hotel may not offer organised tours, the staff are always happy to provide recommendations and assistance with booking local activities. Insider tips include taking advantage of the hotel's convenient location to explore the surrounding neighbourhood on foot. When checking in, be prepared to provide identification and a credit card for incidentals. Remember to be respectful of local customs and traditions during your stay.

How to Get to V Hotel Bencoolen

The nearest major international airport is easily accessible from V Hotel Bencoolen. From the airport, you can reach the hotel in around 30-60 minutes by taxi, depending on traffic conditions. Alternatively, there are affordable bus connections to the city centre, followed by a short taxi or MRT ride to the hotel. Several MRT stations are within walking distance, making it easy to get around Singapore.

Food Near V Hotel Bencoolen

While V Hotel Bencoolen may offer breakfast options, there are plenty of other dining choices nearby. Numerous cafes and restaurants are within walking distance, offering a variety of cuisines to suit all tastes and budgets. For a taste of local flavours, try some of the hawker stalls in the area, offering dishes such as chicken rice, laksa, and satay at budget-friendly prices. Convenience stores are also readily available for snacks and drinks.

Things to Do Around V Hotel Bencoolen

The area surrounding V Hotel Bencoolen is rich in cultural and historical attractions. Visit a nearby historic temple to experience Singapore's religious heritage, or explore a lively night market for local street food and souvenirs. A riverside park offers a tranquil escape from the city's hustle and bustle. For a one-day walkable highlights tour, start with a visit to a major museum, followed by a stroll through the historic district and ending with dinner at a local restaurant. A two-day extended stay could include a day trip to a nearby island or a visit to a botanical garden.

Why V Hotel Bencoolen is Popular Among Travellers

V Hotel Bencoolen is popular among travellers for its affordability, convenient location, and stylish design. Repeat visitors often appreciate the hotel's friendly service and comfortable rooms. The hotel offers excellent value for money, providing a comfortable and convenient base for exploring Singapore without breaking the bank. The unique experiences offered by the surrounding neighbourhood, with its mix of art, culture, and history, also contribute to the hotel's popularity.

Tips for First-Time Visitors

For first-time visitors, consider booking a room on a higher floor for better views. When packing, remember to bring lightweight clothing suitable for Singapore's tropical climate, as well as a universal adaptor for your electronic devices. Be aware of local customs and etiquette, such as removing your shoes before entering temples and avoiding public displays of affection. English is widely spoken in Singapore, making communication easy for most travellers.

Best Time to Stay at V Hotel Bencoolen

The best time to stay at V Hotel Bencoolen depends on your preferences and budget. The peak season is typically during the school holidays and major festivals, when prices are higher and the city is more crowded. The off-peak season offers lower prices and fewer crowds, but the weather may be more unpredictable. Consider planning your trip around local events and festivals for a unique cultural experience. For budget-conscious travellers, the quieter times of year offer the best deals on accommodation and flights.

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All facilities in V Hotel Bencoolen

Swimming Pool V Hotel Bencoolen
Swimming Pool
Fitness Center V Hotel Bencoolen
Fitness Center
Functional Hall V Hotel Bencoolen
Functional Hall
Common Space V Hotel Bencoolen
Common Space
Lobby V Hotel Bencoolen
Lobby

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Money changer
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • Buffet breakfast
  • No alcohol

Transportation

  • Parking with surcharge

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Business Facilities

  • Business center

Accommodation Policy & General Information in V Hotel Bencoolen

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

Additional Policy

In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at V Hotel Bencoolen
271
Number of floors in V Hotel Bencoolen
10
Another facilities in V Hotel Bencoolen
ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked question in V Hotel Bencoolen

What are available facilities at V Hotel Bencoolen?
There are top facilites at V Hotel Bencoolen such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at V Hotel Bencoolen?
The standard check-in time at V Hotel Bencoolen is starting from From 15:00 while the latest check-out time is at Before 11:00
Does V Hotel Bencoolen provide breakfast?
Yes, V Hotel Bencoolen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does V Hotel Bencoolen have?
V Hotel Bencoolen is a 4.0-star hotel.
How many floors does V Hotel Bencoolen have?
V Hotel Bencoolen has 10 floors.
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More Reviews from Other Guests in V Hotel Bencoolen

Overall Ratings & Reviews V Hotel Bencoolen

Traveloka (3,998)
Other sources (1,001)
8.6
Very Good
From 3,998 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.0

Location

9.1

Service and Facilites

8.7

People often mention about V Hotel Bencoolen
All
Accessibility (88)
Staff Friendliness (78)
Distance to City Center (73)
Surroundings (73)
Bedroom (67)
Bathroom (67)
Wifi (64)
Hotel Area (55)
Ambiance (54)
Check-in/out Time (53)
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Traveler Reviews V Hotel Bencoolen

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
9.6
/10
Reviewed 1 day(s) ago
The staff are very friendly and helpful.
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Accommodation's Reply
26 Dec 2025
Thank you for taking the time to share your feedback regarding our staff. We are delighted to hear that you found them to be friendly and helpful. At V Hotel Bencoolen, we strive to provide excellent service, and it is encouraging to know that our team's efforts have made a positive impact on your experience. Your kind words will certainly motivate us to continue delivering the high standards of service we aim for. If you have any further comments or suggestions, please feel free to reach out. We value your input and look forward to serving you again in the future.
C***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Good location. Next to MRT station. Food court nearby. Walking distance to PS.
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Accommodation's Reply
26 Dec 2025
Thank you for your valuable feedback regarding the location. We are pleased to hear that you find our proximity to the MRT station and nearby food court convenient, as well as the walking distance to PS. Your insights are important to us, and we strive to provide an optimal experience for all our guests. Should you have any further comments or suggestions, please do not hesitate to share them. We look forward to welcoming you again soon.
R***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
The service was excellent. I met a staff member named Mr. Benson. We had no issues, and checked in at 2:00 PM and were given a 30-minute check-out time, which is usually 11:00 AM (unlike in Indonesia).
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1 people find it helpful
Accommodation's Reply
24 Dec 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our service excellent and that Mr. Benson was able to assist you during your stay. We appreciate your feedback regarding the check-in and check-out times, and we are pleased that we could accommodate your needs effectively. Our team strives to provide a seamless experience for all our guests, and it is gratifying to know that we met your expectations. If there is anything further we can do for you or if you have any additional comments, please do not hesitate to reach out. We look forward to welcoming you back in the future.
i***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
Strategic location, clean, good hospitality
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Accommodation's Reply
24 Dec 2025
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you appreciated our strategic location, cleanliness, and the hospitality provided by our team. At V Hotel Bencoolen, we strive to create a welcoming environment for all our guests, and it is rewarding to know that we met your expectations in these areas. Your kind words motivate us to continue delivering exceptional service. Should you have any further suggestions or comments, please do not hesitate to reach out. We look forward to welcoming you back in the future.
I***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 day(s) ago
The hotel is very strategically located, close to everything. MRT and bus access are very easy.
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Accommodation's Reply
26 Dec 2025
Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our hotel to be strategically located, with easy access to MRT and bus services. We strive to provide our guests with a convenient and enjoyable experience, and it is gratifying to know that we were able to meet your expectations in this regard. Should you have any further comments or suggestions, please feel free to share them. We look forward to welcoming you back on your next visit.
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 1 week(s) ago
This hotel no longer provides drinking water. There are only dispensers on the back of the first floor and on the third floor by the swimming pool.
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Accommodation's Reply
22 Dec 2025
Thank you for your email regarding the availability of drinking water at our hotel. We appreciate your feedback and understand that access to water is an important aspect of our guests' comfort. I would like to clarify that while we have transitioned to using dispensers located on the first floor and third floor by the swimming pool, we are committed to ensuring that all our guests have easy access to drinking water throughout their stay. Your comments will be taken into consideration as we continuously seek ways to improve our services. If you have any further suggestions or require assistance during your stay, please do not hesitate to reach out. Thank you once again for your valuable input.
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Staff friendly. Location near MRT. Check in and check out are seamless.
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Accommodation's Reply
17 Dec 2025
Thank you for your kind feedback regarding your recent experience with us. We are delighted to hear that you found our staff friendly and that our location near the MRT was convenient for your travels. We strive to ensure a seamless check-in and check-out process, and it is gratifying to know that we met your expectations in this regard. Your comments are invaluable as they motivate our team to continue providing exceptional service. Should you have any further suggestions or require assistance in the future, please do not hesitate to reach out. We look forward to welcoming you back soon.
Khrisna I. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The hotel staff was friendly during check-in. The hotel's location is very strategic, allowing you to reach Singapore's most popular tourist attractions within walking distance while enjoying the city atmosphere. It's close to both the bus stop and the MRT station. Getting around is easy and there are plenty of options. Recommended for backpackers visiting Singapore.
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Accommodation's Reply
19 Dec 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our staff friendly during your check-in and that our strategic location contributed positively to your stay in Singapore. We strive to provide our guests with easy access to popular tourist attractions, and it is gratifying to know that you enjoyed exploring the city atmosphere while having convenient transport options nearby. Your recommendation for backpackers is greatly appreciated, and we will continue to enhance our services to meet the needs of all our guests. If there is anything further we can do for you or if you have any additional feedback, please do not hesitate to reach out. We look forward to welcoming you back on your next visit!
Akyessi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room was very clean, the service was excellent, and the location was great, close to the MRT. I would definitely return if I were in Singapore again.
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Accommodation's Reply
19 Dec 2025
Thank you very much for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our rooms clean, enjoyed the excellent service, and appreciated our convenient location near the MRT. Your satisfaction is our top priority, and we are thrilled to know that you plan to return during your next visit to Singapore. We look forward to welcoming you back and providing you with another exceptional experience. If there is anything specific we can assist you with in the future, please do not hesitate to let us know.
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Strategic location. The AC in the room is very cold. The door and road noise are a little less soundproof, but it's still okay.
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1 people find it helpful
Accommodation's Reply
17 Dec 2025
Thank you for taking the time to share your feedback regarding your recent experience with us. We truly appreciate your insights. We are pleased to hear that you found our location strategic and convenient. However, we apologize for any discomfort caused by the air conditioning in your room being too cold. Our team will review the settings to ensure a more comfortable environment for our guests. Additionally, we acknowledge your comments about the door and road noise levels. While we strive to provide a peaceful atmosphere, we understand that soundproofing can sometimes be an issue. Please rest assured that we will look into potential improvements in this area. Your feedback is invaluable as it helps us enhance our services and guest experience. If there is anything else you would like to discuss or if there’s any way we can assist you further, please do not hesitate to reach out. Thank you once again for your input.
M***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
very friendly and helpful staff. room bit small but ok since I just need it for sleep. convenient since very close to MRT Bencoolen. i would love to stay here again.
1 people find it helpful
Accommodation's Reply
19 Dec 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our staff to be friendly and helpful, as we strive to provide exceptional service to all our guests. We appreciate your feedback regarding the room size. While we understand that it may feel a bit small, we're glad it met your needs for a comfortable night's sleep. It’s also wonderful to know that our location near MRT Bencoolen was convenient for you during your stay. We would be thrilled to welcome you back in the future! Should you have any specific preferences or requests next time, please do not hesitate to let us know. Thank you once again for your kind words and support.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
This is our 3rd time staying here. Very clean, not too small, and the location is perfect. The staff are very welcoming, especially Mr. Benson, who is always helpful to us.
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Accommodation's Reply
15 Dec 2025
Thank you for taking the time to share your experience with us. We are thrilled to hear that this is your third stay and that you continue to enjoy our clean accommodations, convenient location, and welcoming staff. We appreciate your kind words about Mr. Benson; he is indeed a valuable member of our team who goes above and beyond to ensure our guests have a pleasant experience. I will be sure to pass on your compliments to him. Your feedback is invaluable as we strive to maintain high standards for all our guests. We look forward to welcoming you back for another enjoyable stay in the future!
Ripi H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Right in front of the hotel door, across the street, Bencoolen Mosque and near the bus terminal and MRT.
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Accommodation's Reply
11 Dec 2025
Thank you for your email and for sharing your thoughts regarding the location of our hotel. We appreciate your feedback and are pleased to hear that you found our proximity to Masjid Bencoolen, as well as the nearby bus terminal and MRT station, convenient. We strive to provide our guests with a comfortable and accessible experience, and it is rewarding to know that our location has met your expectations. Should you have any further comments or suggestions, please do not hesitate to reach out. Thank you once again for your valuable input.
Teja N. M. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel location is very strategic, less than a minute to Bencoolen MRT station. The staff are very friendly and helpful, thanks to Henry & Benson for assisting during check-in & check-out.
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Accommodation's Reply
10 Dec 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel’s location convenient and that our team, particularly Henry and Benson, provided you with friendly and helpful service during your check-in and check-out. Your feedback is invaluable to us as we strive to maintain high standards of hospitality. We look forward to welcoming you back on your next visit.
Rani Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel location is great, next to MRT Bencoolen exit A, in front of mosque, 200 meter seven eleven, the environment is also best. The room cleanliness is good.
1 people find it helpful
Accommodation's Reply
10 Dec 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our hotel’s location convenient, especially with its proximity to MRT Bencoolen and local amenities. We also appreciate your kind words about the cleanliness of our rooms. Our team works diligently to maintain high standards, and it is rewarding to know that their efforts have made a positive impact on your experience. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future!
A***t
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
Near MRT DT21 Bencoolen. Unlike other areas, Bencoolen is a calm area, not too crowded.
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Accommodation's Reply
10 Dec 2025
Thank you for your feedback regarding the Bencoolen area, particularly its proximity to MRT DT21. I appreciate your insights about the environment, noting its calmness and less crowded atmosphere compared to other locations. Your observations are valuable as they help us understand the unique characteristics of different areas. We strive to create spaces that cater to diverse preferences, and it’s encouraging to hear that Bencoolen stands out in this regard. If you have any further thoughts or suggestions, please feel free to share them. Your input is always welcome as we continue to enhance our offerings.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The room is quite spacious. Bed and bathroom are clean.
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Accommodation's Reply
05 Dec 2025
Thank you for taking the time to share your feedback regarding your recent stay. We are delighted to hear that you found the room spacious and that both the bed and bathroom met your cleanliness expectations. Your satisfaction is our top priority, and we appreciate your kind words. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future.
Dessy A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Nice place, nice area. All staff very friendly.
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Accommodation's Reply
29 Nov 2025
Thank you for taking the time to share your positive feedback regarding your recent experience with us. We are delighted to hear that you found our location appealing and that our staff made a favorable impression on you. At V Hotel Bencoolen, we strive to create a welcoming environment, and it is rewarding to know that our efforts have resonated with our guests. Your kind words will certainly motivate our team to continue providing exceptional service. We look forward to welcoming you back in the future. Should you have any further comments or suggestions, please do not hesitate to reach out.
Bui N.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Next to the hotel is MRT and bus, very convenient to move. This area is very close to everywhere, Chinatown, Merlion, Outram Park, Bugis... in general very convenient. The room service is ok, there are good amenities such as hot and cold water, wifi, toilet spray, refrigerator. The staff is very friendly. Especially Mr. Danson, very supportive. Breakfast is acceptable, not too many dishes. In short, it feels comfortable.
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Accommodation's Reply
25 Nov 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient, with easy access to public transportation and nearby attractions such as Chinatown, Merlion, Outram Park, and Bugis. We appreciate your positive comments about our room service and amenities. It is wonderful to know that you enjoyed the comfort of our facilities, including hot and cold water, Wi-Fi, toilet spray, and refrigerator. I am particularly pleased to hear that our staff made a positive impression on you. Mr. Benson will be thrilled to learn that his support contributed to your enjoyable experience. We also appreciate your input regarding breakfast. We continually strive to enhance our offerings and will take your comments into consideration as we look for ways to improve. Thank you once again for your valuable feedback. We hope to welcome you back in the future for another comfortable stay.
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Location was very strategic near MRT station, bus stop, taxi stop, mini market, and food court. Surrounding ambience was nice and safe.
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Accommodation's Reply
25 Nov 2025
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you found our location to be strategic, conveniently situated near the MRT station, bus stop, taxi stop, mini market, and food court. We strive to provide a welcoming and safe environment for all our guests, and it is encouraging to know that you appreciated the surrounding ambience. Your insights are invaluable as we continue to enhance our services and offerings. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future.
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Exterior 4 V Hotel Bencoolen

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Overall Ratings & Reviews V Hotel Bencoolen

Traveloka (3,998)
Other sources (1,001)
8.6
Very Good
From 3,998 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.0

Location

9.1

Service and Facilites

8.7

People often mention about V Hotel Bencoolen
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Accessibility (88)
Staff Friendliness (78)
Distance to City Center (73)
Surroundings (73)
Bedroom (67)
Bathroom (67)
Wifi (64)
Hotel Area (55)
Ambiance (54)
Check-in/out Time (53)
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Traveler Reviews V Hotel Bencoolen

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
9.6
/10
Reviewed 1 day(s) ago
The staff are very friendly and helpful.
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Accommodation's Reply
26 Dec 2025
Thank you for taking the time to share your feedback regarding our staff. We are delighted to hear that you found them to be friendly and helpful. At V Hotel Bencoolen, we strive to provide excellent service, and it is encouraging to know that our team's efforts have made a positive impact on your experience. Your kind words will certainly motivate us to continue delivering the high standards of service we aim for. If you have any further comments or suggestions, please feel free to reach out. We value your input and look forward to serving you again in the future.
C***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Good location. Next to MRT station. Food court nearby. Walking distance to PS.
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Accommodation's Reply
26 Dec 2025
Thank you for your valuable feedback regarding the location. We are pleased to hear that you find our proximity to the MRT station and nearby food court convenient, as well as the walking distance to PS. Your insights are important to us, and we strive to provide an optimal experience for all our guests. Should you have any further comments or suggestions, please do not hesitate to share them. We look forward to welcoming you again soon.
R***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
The service was excellent. I met a staff member named Mr. Benson. We had no issues, and checked in at 2:00 PM and were given a 30-minute check-out time, which is usually 11:00 AM (unlike in Indonesia).
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1 people find it helpful
Accommodation's Reply
24 Dec 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our service excellent and that Mr. Benson was able to assist you during your stay. We appreciate your feedback regarding the check-in and check-out times, and we are pleased that we could accommodate your needs effectively. Our team strives to provide a seamless experience for all our guests, and it is gratifying to know that we met your expectations. If there is anything further we can do for you or if you have any additional comments, please do not hesitate to reach out. We look forward to welcoming you back in the future.
i***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
Strategic location, clean, good hospitality
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Accommodation's Reply
24 Dec 2025
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you appreciated our strategic location, cleanliness, and the hospitality provided by our team. At V Hotel Bencoolen, we strive to create a welcoming environment for all our guests, and it is rewarding to know that we met your expectations in these areas. Your kind words motivate us to continue delivering exceptional service. Should you have any further suggestions or comments, please do not hesitate to reach out. We look forward to welcoming you back in the future.
I***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 day(s) ago
The hotel is very strategically located, close to everything. MRT and bus access are very easy.
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Accommodation's Reply
26 Dec 2025
Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our hotel to be strategically located, with easy access to MRT and bus services. We strive to provide our guests with a convenient and enjoyable experience, and it is gratifying to know that we were able to meet your expectations in this regard. Should you have any further comments or suggestions, please feel free to share them. We look forward to welcoming you back on your next visit.
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 1 week(s) ago
This hotel no longer provides drinking water. There are only dispensers on the back of the first floor and on the third floor by the swimming pool.
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Accommodation's Reply
22 Dec 2025
Thank you for your email regarding the availability of drinking water at our hotel. We appreciate your feedback and understand that access to water is an important aspect of our guests' comfort. I would like to clarify that while we have transitioned to using dispensers located on the first floor and third floor by the swimming pool, we are committed to ensuring that all our guests have easy access to drinking water throughout their stay. Your comments will be taken into consideration as we continuously seek ways to improve our services. If you have any further suggestions or require assistance during your stay, please do not hesitate to reach out. Thank you once again for your valuable input.
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Staff friendly. Location near MRT. Check in and check out are seamless.
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Accommodation's Reply
17 Dec 2025
Thank you for your kind feedback regarding your recent experience with us. We are delighted to hear that you found our staff friendly and that our location near the MRT was convenient for your travels. We strive to ensure a seamless check-in and check-out process, and it is gratifying to know that we met your expectations in this regard. Your comments are invaluable as they motivate our team to continue providing exceptional service. Should you have any further suggestions or require assistance in the future, please do not hesitate to reach out. We look forward to welcoming you back soon.
Khrisna I. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The hotel staff was friendly during check-in. The hotel's location is very strategic, allowing you to reach Singapore's most popular tourist attractions within walking distance while enjoying the city atmosphere. It's close to both the bus stop and the MRT station. Getting around is easy and there are plenty of options. Recommended for backpackers visiting Singapore.
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Accommodation's Reply
19 Dec 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our staff friendly during your check-in and that our strategic location contributed positively to your stay in Singapore. We strive to provide our guests with easy access to popular tourist attractions, and it is gratifying to know that you enjoyed exploring the city atmosphere while having convenient transport options nearby. Your recommendation for backpackers is greatly appreciated, and we will continue to enhance our services to meet the needs of all our guests. If there is anything further we can do for you or if you have any additional feedback, please do not hesitate to reach out. We look forward to welcoming you back on your next visit!
Akyessi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room was very clean, the service was excellent, and the location was great, close to the MRT. I would definitely return if I were in Singapore again.
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Accommodation's Reply
19 Dec 2025
Thank you very much for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our rooms clean, enjoyed the excellent service, and appreciated our convenient location near the MRT. Your satisfaction is our top priority, and we are thrilled to know that you plan to return during your next visit to Singapore. We look forward to welcoming you back and providing you with another exceptional experience. If there is anything specific we can assist you with in the future, please do not hesitate to let us know.
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Strategic location. The AC in the room is very cold. The door and road noise are a little less soundproof, but it's still okay.
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1 people find it helpful
Accommodation's Reply
17 Dec 2025
Thank you for taking the time to share your feedback regarding your recent experience with us. We truly appreciate your insights. We are pleased to hear that you found our location strategic and convenient. However, we apologize for any discomfort caused by the air conditioning in your room being too cold. Our team will review the settings to ensure a more comfortable environment for our guests. Additionally, we acknowledge your comments about the door and road noise levels. While we strive to provide a peaceful atmosphere, we understand that soundproofing can sometimes be an issue. Please rest assured that we will look into potential improvements in this area. Your feedback is invaluable as it helps us enhance our services and guest experience. If there is anything else you would like to discuss or if there’s any way we can assist you further, please do not hesitate to reach out. Thank you once again for your input.
M***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
very friendly and helpful staff. room bit small but ok since I just need it for sleep. convenient since very close to MRT Bencoolen. i would love to stay here again.
1 people find it helpful
Accommodation's Reply
19 Dec 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our staff to be friendly and helpful, as we strive to provide exceptional service to all our guests. We appreciate your feedback regarding the room size. While we understand that it may feel a bit small, we're glad it met your needs for a comfortable night's sleep. It’s also wonderful to know that our location near MRT Bencoolen was convenient for you during your stay. We would be thrilled to welcome you back in the future! Should you have any specific preferences or requests next time, please do not hesitate to let us know. Thank you once again for your kind words and support.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
This is our 3rd time staying here. Very clean, not too small, and the location is perfect. The staff are very welcoming, especially Mr. Benson, who is always helpful to us.
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Accommodation's Reply
15 Dec 2025
Thank you for taking the time to share your experience with us. We are thrilled to hear that this is your third stay and that you continue to enjoy our clean accommodations, convenient location, and welcoming staff. We appreciate your kind words about Mr. Benson; he is indeed a valuable member of our team who goes above and beyond to ensure our guests have a pleasant experience. I will be sure to pass on your compliments to him. Your feedback is invaluable as we strive to maintain high standards for all our guests. We look forward to welcoming you back for another enjoyable stay in the future!
Ripi H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Right in front of the hotel door, across the street, Bencoolen Mosque and near the bus terminal and MRT.
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Accommodation's Reply
11 Dec 2025
Thank you for your email and for sharing your thoughts regarding the location of our hotel. We appreciate your feedback and are pleased to hear that you found our proximity to Masjid Bencoolen, as well as the nearby bus terminal and MRT station, convenient. We strive to provide our guests with a comfortable and accessible experience, and it is rewarding to know that our location has met your expectations. Should you have any further comments or suggestions, please do not hesitate to reach out. Thank you once again for your valuable input.
Teja N. M. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel location is very strategic, less than a minute to Bencoolen MRT station. The staff are very friendly and helpful, thanks to Henry & Benson for assisting during check-in & check-out.
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Accommodation's Reply
10 Dec 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel’s location convenient and that our team, particularly Henry and Benson, provided you with friendly and helpful service during your check-in and check-out. Your feedback is invaluable to us as we strive to maintain high standards of hospitality. We look forward to welcoming you back on your next visit.
Rani Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel location is great, next to MRT Bencoolen exit A, in front of mosque, 200 meter seven eleven, the environment is also best. The room cleanliness is good.
1 people find it helpful
Accommodation's Reply
10 Dec 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our hotel’s location convenient, especially with its proximity to MRT Bencoolen and local amenities. We also appreciate your kind words about the cleanliness of our rooms. Our team works diligently to maintain high standards, and it is rewarding to know that their efforts have made a positive impact on your experience. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future!
A***t
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
Near MRT DT21 Bencoolen. Unlike other areas, Bencoolen is a calm area, not too crowded.
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Accommodation's Reply
10 Dec 2025
Thank you for your feedback regarding the Bencoolen area, particularly its proximity to MRT DT21. I appreciate your insights about the environment, noting its calmness and less crowded atmosphere compared to other locations. Your observations are valuable as they help us understand the unique characteristics of different areas. We strive to create spaces that cater to diverse preferences, and it’s encouraging to hear that Bencoolen stands out in this regard. If you have any further thoughts or suggestions, please feel free to share them. Your input is always welcome as we continue to enhance our offerings.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The room is quite spacious. Bed and bathroom are clean.
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Accommodation's Reply
05 Dec 2025
Thank you for taking the time to share your feedback regarding your recent stay. We are delighted to hear that you found the room spacious and that both the bed and bathroom met your cleanliness expectations. Your satisfaction is our top priority, and we appreciate your kind words. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future.
Dessy A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Nice place, nice area. All staff very friendly.
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Accommodation's Reply
29 Nov 2025
Thank you for taking the time to share your positive feedback regarding your recent experience with us. We are delighted to hear that you found our location appealing and that our staff made a favorable impression on you. At V Hotel Bencoolen, we strive to create a welcoming environment, and it is rewarding to know that our efforts have resonated with our guests. Your kind words will certainly motivate our team to continue providing exceptional service. We look forward to welcoming you back in the future. Should you have any further comments or suggestions, please do not hesitate to reach out.
Bui N.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Next to the hotel is MRT and bus, very convenient to move. This area is very close to everywhere, Chinatown, Merlion, Outram Park, Bugis... in general very convenient. The room service is ok, there are good amenities such as hot and cold water, wifi, toilet spray, refrigerator. The staff is very friendly. Especially Mr. Danson, very supportive. Breakfast is acceptable, not too many dishes. In short, it feels comfortable.
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Accommodation's Reply
25 Nov 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient, with easy access to public transportation and nearby attractions such as Chinatown, Merlion, Outram Park, and Bugis. We appreciate your positive comments about our room service and amenities. It is wonderful to know that you enjoyed the comfort of our facilities, including hot and cold water, Wi-Fi, toilet spray, and refrigerator. I am particularly pleased to hear that our staff made a positive impression on you. Mr. Benson will be thrilled to learn that his support contributed to your enjoyable experience. We also appreciate your input regarding breakfast. We continually strive to enhance our offerings and will take your comments into consideration as we look for ways to improve. Thank you once again for your valuable feedback. We hope to welcome you back in the future for another comfortable stay.
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Location was very strategic near MRT station, bus stop, taxi stop, mini market, and food court. Surrounding ambience was nice and safe.
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Accommodation's Reply
25 Nov 2025
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you found our location to be strategic, conveniently situated near the MRT station, bus stop, taxi stop, mini market, and food court. We strive to provide a welcoming and safe environment for all our guests, and it is encouraging to know that you appreciated the surrounding ambience. Your insights are invaluable as we continue to enhance our services and offerings. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future.
Number of reviews per page
20
40