Love the room, we booked Bay Romance and got the room at the old wing, it was so quiet and privately. Love the small pool at terrace and quick access to main pool. Breakfast was way too good for this price. Such a quality meal. 2 times happy hour at pool bar. WOW. This is one of the best hotels I have stayed.
What an amazing resort! The location, surroundings, facilities, food and especially the staff were all absolutely outstanding. If I visit this area again I will definitely stay at La Flora.
Very disappointed and angry that all the main facilities are not available as advertised. We would not have chosen this resort if we had know this beforehand. Bar and restaurant closed at 3pm so no chance of enjoying a drink by the beach or pool. No massage facilities (closed), no 24 hour room service as advertised, no mini bar as advertised. The list could go on and on. Restaurant at breakfast dirty cutlery and damaged chipped plates. Not enough staff to provide good service. I felt sorry for the one server who had to work alone during breakfast. Just a very poorly run resort which is advertising facilities that it doesn't have. In my opinion this is cheating people out of money as other hotels in the area have the facilities advertised available at a similar price. Very disappointed and we are awaiting a refund from app.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia