Good location to walk around city. Morning market and night market are in walking distance. Staff all are friendly and helpful. It was a nice stay of my first time in Suratthani.
Arrived almost 16:00 but the room was not ready. The lady who checked me in would not tell me anything after check-in process. She just told me to wait until 10 mins later after seeing other guest checked into their room I check with them what was wrong. Another kind and nice lady apologized me that the room was not ready and tried to offer to some drinks but I refused as I just needed a room to rest after finish working night shift and almost two hours of traveling to the hotel. They ended up switching my room with other after my complaint.
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia