The staff allowed me to check in very late, almost 5:00 pm. When I called the owner, the owner told the employee not to call me, but said he called me but I said the wrong number, clearly there was no missed call. When I came to check in, I was initially told that the 1-bedroom apartment was full, so I should arrange a 2-bedroom apartment but asked me not to go into the other room, I also agreed. The story did not end when I entered the room. At 15 minutes, the same employee called me and said he had the wrong room, so I changed to a 1-bedroom apartment. This shows that from the initial phone call arrangement to lying about room arrangements, delaying check-in and causing discomfort to guests with the customary two words of apology is letting go of the matter because of attitude. Sorry like I'm staying here. I really had a very bad experience with this place. If anyone books this place and meets a staff member named Quynh Nhu, please give me your feedback.