Could not check in, let the hotel know via Traveloka in adavance, because of visa issue, but the hotel did not allow to refund or respond. No contact was available, if available please let me know.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia