Villa in Thanh Hoa Province

Some security problems. When I go out and come back in the afternoon, the security person didn't let me in. I told him that I am a guest stay here, also showed him the booking info, but he still do not accept. Then he took me to the reception to check. The receptionist said that guest check is required each time a guest go out an back in. W**? Is it a 5 star hotel or a prison? He said that guest must always bring the room key for security check. But each room has only 1 key, for multiple persons. W**? Another problem, when I bring the sandals to the swimming pool, it has been stolen.

The room is not well-managed and clean. The staff is not friendly and helpful. When I arrived at the hotel with lots of luggage, nobody helped.

Clean and wonderful staff, can't go wrong.

Good stay there, will comeback later.

This hotel was amazing. From the room to the food and also the service here was perfect. Would highly recommend to stay in this hotel. Thank Lam Kinh hotel for bring us a wonderful vacation.