Thompson-Nicola Regional District Hotels

We arrived at 5.45 pm after a long drive and the room wasn’t ready. The female receptionist at the frontdesk was rude. Telling us to wait without even saying sorry.

The hotel was undergoing renovations, I had mixed experiences. The newly renovated rooms had a clean and fresh appearance with a predominantly white color scheme. However, there were some significant downsides to my stay. One major issue was the strong odor of paint that permeated the entire hotel. It was particularly noticeable in my room, making it quite uncomfortable. Additionally, there was a significant amount of dust present due to the ongoing renovation work, which further detracted from the overall experience. Despite these drawbacks, I appreciated the gesture from one of the staff members. When I mentioned the overpowering smell in my room, he loaned me his personal cologne in an attempt to improve the situation. Although the cologne didn't entirely eliminate the odor, I thought it was a thoughtful gesture on the staff's part. It 's important to note that the hotel 's office opens at 9 am, which can be inconvenient if you're looking to have breakfast before then. I recommend requesting breakfast the night before to ensure you can have it on time. Additionally, if you need to check out early, it may be challenging as the office might not be open. In this case, leaving your card inside the room could be a suitable option. Overall, my stay at The Vista Inn in Kamloops during the renovation period had its challenges. While the clean and white aesthetics were appealing, the strong paint odor and dust from the renovations were significant drawbacks. The staff's effort to address the situation was commendable, but the limitations in breakfast availability and early check-out should be taken into consideration.