Nice and clean rooms. But lack of employee so sometime requesting are a bit slow. Restaurant are not 24 hours but location of hotel is very convenient to the mall just opposite the hotel.
Nice stay. Very friendly and nice employees who welcomed me warmly. Room was nice as well; with all that you might need. Breakfast was fine, with a good selection of food. Highly recommended if you plan to visit JI Expo, as it takes only a 5min footwalk from the hotel to JIE. Would book again!
Room is clean. Only the check in took quite a long time. They can only do check in at 3 PM unlike other place. However the room and facilities are clean. Special thanks to the room boy who have helped me bringing my luggage Mr. Sophian. He provided an excellent service. My comment is make the check in time earlier.
My Favourite place to stay... As repeat Guest, for me this is The best place to stay in PIK The room is very cozy, clean, hygiene & the view is also the best in Jakarta.
The room is very spacious and comfortable. Thanks to a very nice receptionist, I've got a free upgrade to family suites which includes bathtub and kitchen. All the staffs were very welcoming and kind. Breakfast is superb too. The kids are also having their good time playing in the pool. There is a kids activity provided there too, such as making burgers etc
Unfortunately, this hotel 's in-room entertainment options are severely lacking. The Wi-Fi connection is spotty and often drops, and the cable TV selection is limited and of poor quality. It 's surprising that they haven't followed the lead of other hotels that have upgraded to modern amenities like Android TVs and premium streaming apps. It feels like they're missing out on a key opportunity to enhance the guest experience.
Resepsionis wanita, Amelia, butuh 30 menit untuk check in per customer. Di kamar sabun habis tidak di cek. Ada feces yg masih nempel di toilet / hotel female receptionist, Amelia, took 30 minutes to check in each customer, no soap and amenities in my room, has to wait for a full hour to get the soap refilled. And on the top of it all. There's dry feces in the toilet. What a horrible place to stay
Kamar hotel oke, tapi ternyata sprei kotor, ada bekas sundutan rokok, dan robek cukup besar. Awalnya ga kelihatan karena di bagian bawah ketutup selimut, pagi tadi baru kelihatan ternyata sprei tidak layak. Makanan di restaurant kurang bervariasi dan rasanya cukup aja ga yg enak juga
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