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Hotel Santika Premiere Harapan Indah Bekasi
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Hotel Santika Premiere Harapan Indah Bekasi
Hotels
Preferred Partner
8.5
/10
Very Good
6,066 reviews
What Guests Say About Their Stay
Room Space (46)
Staff Friendliness (43)
Family Friendly (42)
Variety (40)
Niendita A.
10.0
/ 10
I didn't expect much when I decided to book this hotel. It turned out very great! The pool was amazing, a very kids friendly hotel, breakfast was great, and delicious. Room was spacious and clean. We had a great time and will return back soon.
Tommy D. P.
10.0
/ 10
I love to stay here for the next time, my family are really happy too. The hotel very clean and they're implement the covid protocols very well. I can't wait for the next visit
Annisa R.
8.4
/ 10
Great place to staycation. Location is good, near to shopping center, cinema, and food court. Comfy & clean room and awesome swimming pool. But, breakfast menu is so-so.
Yova S.
10.0
/ 10
Clean rooms, everything is nice and friendly staff
Nugraha
9.1
/ 10
Good service, good facilities
In the Area
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Jalan Harapan Indah Bulevar No. 10-12 Medan Satria, Bekasi Barat, Bekasi, Jawa Barat, Indonesia, 17131
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
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What's around Hotel Santika Premiere Harapan Indah Bekasi
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Jalan Harapan Indah Bulevar No. 10-12 Medan Satria, Bekasi Barat, Bekasi, Jawa Barat, Indonesia, 17131
Discover More About Hotel Santika Premiere Harapan Indah Bekasi
Location
Hotel Santika Premiere Harapan Indah Bekasi is a hotel in a good neighborhood, which is located at West Bekasi.
About Hotel Santika Premiere Harapan Indah Bekasi
Whether you are planning an event or other special occasions, Hotel Santika Premiere Harapan Indah Bekasi is a great choice for you with a large and well-equipped function room to suit your requirements.
From business event to corporate gathering, Hotel Santika Premiere Harapan Indah Bekasi provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Hotel Santika Premiere Harapan Indah Bekasi, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Hotel Santika Premiere Harapan Indah Bekasi is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Santika Premiere Harapan Indah Bekasi exclusively for you.
Hotel Santika Premiere Harapan Indah Bekasi is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Santika Premiere Harapan Indah Bekasi.
All facilities in Hotel Santika Premiere Harapan Indah Bekasi
Bar, Cafe and Lounge
Functional Hall
Lobby
Accommodation Services
Exterior
Hotel Services
- Bellhop
- Concierge
- Express check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Multilingual staff
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Cafe
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Shops
- Supermarket
General
- AC
- Ballroom
- Connecting rooms
- Family room
- Non-smoking room
- Smoking area
Business Facilities
- Business center
- Computer station
- Meeting facilities
- Photocopier
- Projector
Things to Do
- Fitness center
- Outdoor pool
Transportation
- Car rental
- Valet parking
Family-friendly Facilities
- Kids club
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Hotel Santika Premiere Harapan Indah Bekasi
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Facility
Kids Swimming Pool closed temporarily from 3-5-2024 to 31-12-2026.
Badminton Court closed temporarily from 3-5-2024 to 31-12-2026.
Badminton Court closed temporarily from 3-5-2024 to 31-12-2026.
Additional Policy
Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hotel Santika Premiere Harapan Indah Bekasi | 152 |
Number of floors in Hotel Santika Premiere Harapan Indah Bekasi | 11 |
Another facilities in Hotel Santika Premiere Harapan Indah Bekasi | Bellhop, Concierge, Express check-in, Front desk, 24-hour Receptionist |
Frequently asked question in Hotel Santika Premiere Harapan Indah Bekasi
What are available facilities at Hotel Santika Premiere Harapan Indah Bekasi?
There are top facilites at Hotel Santika Premiere Harapan Indah Bekasi such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santika Premiere Harapan Indah Bekasi?
The standard check-in time at Hotel Santika Premiere Harapan Indah Bekasi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika Premiere Harapan Indah Bekasi provide breakfast?
Yes, Hotel Santika Premiere Harapan Indah Bekasi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Santika Premiere Harapan Indah Bekasi
8.5
Very Good
From 6,066 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.6
Meal
8.5
Location
8.7
Service and Facilites
8.6
People often mention about Hotel Santika Premiere Harapan Indah Bekasi
All
Staff Friendliness (44)
Ambiance (42)
Family Friendly (39)
Room Space (38)
Variety (38)
Bedroom (37)
Hotel Area (35)
Surroundings (34)
Accessibility (34)
Taste (32)
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Traveler Reviews Hotel Santika Premiere Harapan Indah Bekasi
Number of reviews per page
20
40
Customer reviews
L***a
8.3
/10
Reviewed 5 day(s) ago
Comfortable room, just hot water takes too long, shower is not comfortable, good service.
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R***d
Staycation
8.5
/10
Reviewed 1 week(s) ago
Unfortunately, the sandals that used to be 2 are now only 1. Then the bottled water that was given used to be made of glass, now it is made of plastic. Usually there is a laundry bag, now there is none.
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I***a
Staycation
9.1
/10
Reviewed 4 week(s) ago
the hotel is quite good, the staff is also friendly. we needed to check in early, but the hotel could facilitate it. the downside is that the room is poorly lit, the lights are all dim, there are no bright lights and when we stayed, the children's pool was still under repair.
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2 people find it helpful
G***t
8.2
/10
Reviewed 4 week(s) ago
When having breakfast at 8 am and wanted to order a fried egg, the information on the egg was still being checked below whether it was still available or not.
The second time I asked, were the eggs available?
because I saw the staff bringing eggs for the omelet menu, and the staff at the egg stall said yes, so I took the initiative to order a fried egg.
The third time when I asked if the fried egg was available? because it had been 10 minutes, but the staff still said no. Then I asked again to make sure because the staff was making an omelette, and the staff only informed me that the eggs were out of stock after I confirmed whether they were available or not, because the person who ordered the omelette was the umpteenth person after my order of fried eggs.
What disappointed me was:
1. for a 5-star hotel, there were no eggs in stock and I had breakfast at 8 am.
2. The service of the staff on duty at the egg stall, if there really were no eggs, why did they have to go back and forth 3 times and ask firmly before saying there were none.
3. If the eggs were really out of stock, why were there omelettes and boiled eggs? While my order of fried eggs was not there?
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1 people find it helpful
M***r
8.5
/10
Reviewed 5 week(s) ago
Friendly staff, comfortable rooms, clean bathrooms, easy access to everywhere
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K***L
9.7
/10
Reviewed 5 week(s) ago
It was a lovely stay, friendly staff, and delicious breakfast
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K***L
9.7
/10
Reviewed 5 week(s) ago
Staff so friendly, have a good sleep, delicious breakfast
1 people find it helpful
N***r
Business
9.6
/10
Reviewed 5 week(s) ago
what's lacking.. the further we go here the less facilities there are, there used to be a steam sauna but now it's off, billiards are off, badminton is off.. quite disappointed..
the rest is okay..
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V***i
10.0
/10
Reviewed 5 week(s) ago
good, friendly, friendly and clean and tidy
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M***a
8.5
/10
Reviewed 7 week(s) ago
Great for a staycation if you don't want to go far.
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1 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear Ms. / Mr. M*A, Warm greetings from Hotel Santika Premiere Kota Harapan Indah – Bekasi. We would like to thank you for choosing to stay at Hotel Santika Premiere Kota Harapan Indah – Bekasi and for taking the time to give us your feedback and review. The suggestions and praises given are very meaningful to us as input to be able to further improve the quality of our products and services. Once again, thank you very much for all your input and we hope that Hotel Santika Premiere Kota Harapan Indah – Bekasi will remain the choice when visiting Bekasi City. Best Regards, Management
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m***a
10.0
/10
Reviewed 7 week(s) ago
Yesterday I stayed in a suite room that had 2 TVs, and the TV in the living room turned off by itself. After calling the receptionist to ask for help, I really didn't expect the TV to be replaced so that the comfort during my stay would be better, I really appreciate the service.
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dg
diah g.
10.0
/10
Reviewed 7 week(s) ago
It was a pleasure staying at Santika,
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Accommodation's Reply
21 Feb 2025
Dear Mrs. Diah G, Warm greetings from Hotel Santika Premiere Kota Harapan Indah – Bekasi. We would like to thank you for choosing to stay at Hotel Santika Premiere Kota Harapan Indah – Bekasi and for taking the time to give us your feedback and review. The suggestions and compliments given are very meaningful to us as input to be able to further improve the quality of our products and services. Once again, thank you very much for all your input and we hope that Hotel Santika Premiere Kota Harapan Indah – Bekasi will remain the choice when visiting Bekasi City. Best Regards, Management
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E***i
Staycation
9.7
/10
Reviewed 7 week(s) ago
Hotel staff added to help during check-in and checkout, thank you.
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Accommodation's Reply
21 Feb 2025
Dear Mr. E*I, Warmest Greetings from Hotel Santika Premiere Kota Harapan Indah – Bekasi. Thank you for your review. We apologize for any inconvenience caused while staying at Hotel Santika Premiere Kota Harapan Indah - Bekasi. Your feedback means a lot to us so that we can continue to improve our hotel services and facilities. We look forward to your next visit and we hope your next visit will be more enjoyable. Warm regards, Management.
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Yohana
Staycation
10.0
/10
Reviewed 7 week(s) ago
It's like a second home during a flood, coincidentally yesterday I entered Santika to take refuge 😂 the closest hotel is the most comfortable, tastiest and most varied in food. Let the stars do the talking 🥰
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Accommodation's Reply
21 Feb 2025
Dear Mrs. Yohana, Warm greetings from Hotel Santika Premiere Kota Harapan Indah – Bekasi. We would like to thank you for choosing to stay at Hotel Santika Premiere Kota Harapan Indah – Bekasi and for taking the time to give us your feedback and review. The suggestions and compliments given are very meaningful to us as input to be able to further improve the quality of our products and services. Once again, thank you very much for all your input and we hope that Hotel Santika Premiere Kota Harapan Indah – Bekasi will remain your choice when visiting Bekasi City. Sincerely,
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AN
Amalia N. I.
Staycation
10.0
/10
Reviewed 8 week(s) ago
I didn't have time to take many photos because I really enjoyed everything in the hotel. Super comfortable, kids friendly, varied breakfast menu and everything was delicious. I will come back here again next time
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Accommodation's Reply
21 Feb 2025
Dear Mrs. Amlia N. I, Warm Greetings from Hotel Santika Premiere Kota Harapan Indah – Bekasi. We would like to thank you for choosing to stay at Hotel Santika Premiere Kota Harapan Indah – Bekasi and for taking the time to give us your feedback and review. The suggestions and praises given are very meaningful to us as input to be able to further improve the quality of our products and services. Once again, thank you very much for all your input and we hope that Hotel Santika Premiere Kota Harapan Indah – Bekasi will remain the choice when visiting Bekasi City. Best Regards, Management.
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A***H
Business
10.0
/10
Reviewed 8 week(s) ago
Nice view, close to everywhere, strategic location, friendly staff, really great.
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1 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear Mr. / Mrs. A*H, Warm greetings from Hotel Santika Premiere Kota Harapan Indah – Bekasi. Thank you for your review. We are very happy to know that you had a good experience while staying at our hotel. We hope to provide better service on your next visit. Best regards, Management.
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V***a
5.9
/10
Reviewed 8 week(s) ago
The cooler box didn't work, they said they would take stuff to the room but no one came until morning, the hot water shower didn't work, it wasn't a smart TV, for that price with the facilities it wasn't worth it.
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1 people find it helpful
Accommodation's Reply
06 Feb 2025
Dear Ms. / Mr. V*a, Warm greetings from Hotel Santika Premiere Kota Harapan Indah - Bekasi, We would like to thank you for choosing to stay at Hotel Santika Premiere Kota Harapan Indah - Bekasi and for taking the time to give us your feedback and review. We apologize for the inconvenience you experienced during your stay at Hotel Santika Premiere Kota Harapan Indah - Bekasi some time ago. The suggestions, praises and criticisms that you have given us are very meaningful for us as input to further improve the quality of our products and services. Once again, thank you very much for all your input and we hope that Hotel Santika Premiere Kota Harapan Indah - Bekasi will remain your choice when visiting Bekasi. Best regards, Management.
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DA
Dwi A.
9.7
/10
Reviewed 8 week(s) ago
Early check in is possible. The environment is okay. Clean rooms. Breakfast is varied
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Accommodation's Reply
06 Feb 2025
Dear Mrs. Dwi. A, Warm greetings from Hotel Santika Premiere Kota Harapan Indah – Bekasi. We would like to thank you for choosing to stay at Hotel Santika Premiere Kota Harapan Indah – Bekasi and for taking the time to give us feedback and review Mrs. Dwi. The suggestions and praises given are very meaningful to us as input to be able to further improve the quality of our products and services. Once again, thank you very much for all your input and we hope that Hotel Santika Premiere Kota Harapan Indah – Bekasi will remain the choice when visiting Bekasi City. Best Regards, Management.
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AA
Andi A. A.
8.5
/10
Reviewed 8 week(s) ago
The room is clean and the breakfast served is varied and plentiful to the point where you're confused about what to eat.🥰
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1 people find it helpful
Accommodation's Reply
06 Feb 2025
Dear Mr. Andi A. A, Warm greetings from Hotel Santika Premiere Kota Harapan Indah – Bekasi. We would like to thank you for choosing to stay at Hotel Santika Premiere Kota Harapan Indah – Bekasi and for taking the time to give us your feedback and review. The suggestions and compliments given are very meaningful to us as input to be able to further improve the quality of our products and services. Once again, thank you very much for all your input and we hope that Hotel Santika Premiere Kota Harapan Indah – Bekasi will remain the choice when visiting Bekasi City. Best Regards, Management.
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ga
gita a.
Staycation
8.2
/10
Reviewed 8 week(s) ago
Long weekend, the bed sheet not clean enough.
Find this review helpful?
Accommodation's Reply
06 Feb 2025
Dear Mrs Gita A,
Warmest Greeting from Hotel Santika Premiere Kota Harapan Indah - Bekasi
We thank you for choosing to stay at Hotel Santika Premiere Kota Harapan Indah and for taking the time to provide us with your feedback and review.
On behalf of Management Team, We would like to apologize for the inconvenience experience during your stay. Your review is meaningful for us to improving our service and facilities. In the future, we are very pleased to welcome you again and hope that your next stay will be more enjoyable.
Warms Regards,
Number of reviews per page
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