5 Stars Hotels in Kampung Si Rusa

Beautiful hotel by the beach. Having nice time here.

I'd say it cud b better. The facilities the location are ok but the room condition quite bad. I knw it's an old building but need major refurbishment. The carpet are dusty, bathtub with yellowish stain, even can't flush out smoothly. Underneath the bed looks like never been cleaned, rubbish from earlier stay. I didn't not feel comfortable at all. There was upgrading lift in progress leaving us to use the staff lift looking like scary back alley. The wall with poor waterproofing work shown from the outside. The bfast cud add some more variety, altho the roti canai was good. Pls do something, I think u got a good place n all just that need some upgrading.

I had a family emergency in Johor and could not stay at the Resort. I know this was an unrefunded booking. I requested for a refund or an open reschedule but the Resort refused even though all appropriate documents were provided for validity as requested.

It was a smooth check in and check out. The staffs are helpful, friendly and most importantly very welcoming. The room is clean, air conditioner and water heater works fine. If you book your stay during the weekend you'll get to try their delicious food at their ' PASMA ' available from 630-10pm, every saturday if I'm not mistaken. A dinner with a view. My kids enjoy staying here.

A big apartment, variety breakfast with affordable price, easy access to the beach and good surrounding, all staff very kind and more helpful. Good stay for a big family 👍.

I wake up around 3am due to air-conditioning compressor loud noise. Can't sleep well after that.

Cons:- 1) Pool can’t enter during my time there & unfortunately no reminder from hotel side. 2) got termites nets at the bedroom. 3) the vinyl flooring almost at terrible condition. 4) need wait 30minutes +- to check in, can’t accept this since its not a pick season. Pros :- 1) nice view & love the quiet sound here. 2) easy to access to restaurants. 3) spacious size & affordable. Not bad at all, just make good back all this issue. Thanks.

No water! The worst is, no one apologize on the inconvenience. Not even offering anything to console us with this issue. And found that, this kind of water disruption has been has happened this year with notice on board - 18/5/23 already got water disruption. Need to go to pool changing room to find water! Its a disgrace for a 3 star hotel. Not worth even 0.5 star. Apart from no water, no wifi even got mentioned have free wifi in booking. Do not stay here!

First visit to this Pacific Regency. It 's out of expected as the hotel provide big room and cleanliness is the plus point for a relaxation stay. Bring my parents for 2x Deluxe room and it 's very enjoyful with big pool, environment, beach behind with a big tree as the plus (for sun blocking!) Unfortunately the hotel breakfast isn't in place (due the charges is super expensive), even if include in the room booking, the charges had no diff than you visit physically. Facilities are the added point and it 's very fair price and my family and kids lov it! Keep up and I would lov to visit again!