Best Hotels in Padang Matsirat

Allah says in the Quran, ‎‫بِسۡمِ ٱللَّهِ ٱلرَّحۡمَـٰنِ ٱلرَّحِیمِ وَیۡلࣱ لِّلۡمُطَفِّفِینَ﴿ ١ ﴾‬ Woe to the curtailers ‎‫ٱلَّذِینَ إِذَا ٱكۡتَالُوا۟ عَلَى ٱلنَّاسِ یَسۡتَوۡفُونَ﴿ ٢ ﴾‬ who, when they measure something to receive from people, take it in full, ‎‫وَإِذَا كَالُوهُمۡ أَو وَّزَنُوهُمۡ یُخۡسِرُونَ﴿ ٣ ﴾‬ and when they measure or weigh something to give it to them, give less than due. Whether it’s a hotel without mould or extra blankets, you won’t find it here. Upon arrival we asked for early check in, we were told we could pay 50 RM extra for that, and so we asked for it. The lady at the desk then called the housekeeper, to ask if our ORIGINAL room was ready. Meaning that whether the room was ready or not, we had to pay to check in before 3pm. The first red flag and obvious money grab by the hotel which was annoying as someone who used to manage multiple hotels, it is not a sign of a hotel that takes care of guests. Second thing is cleanliness; room is filthy. The sheets are a grey white, pillows have no protectors, the beds only one single sheet, there’s mould all over the bathroom (and fridge), no hand towel, and water damage on all furniture. Considering this is their most expensive room… disappointing. And there’s no bedside lights, so you need to get out of bed to sleep and turn off lights . The bed also gave me muscle aches when I woke up. It’s so cold with the air conditioner, and so hot without it, no matter what setting we put it on. So we asked for another blanket, 20 RM they said. It is small when you think of it, but as a hotelier I know they wouldn’t even be washing that blanket and if they did it would barely cost them a ringet because of laundry being cheap. Really it just stinks of bad business management. I couldn’t even get a refund on the nights we had to cancel and go home for a family emergency. So to the hotel; may Allah reward you with what you give to your guests. And to potential stays; don’t.

Excellent hotel in wonderful surroundings, the staff are all amazing and very helpful, high staff to guest ratio. Arrived and early and departed late whilst able to use facilities and use luggage storage facility.

Lift is not working, there was no mat, door lock to patio was broken, dirty. Not recommended.

Very convenient location, flexible and very helpful staffs. The room booked suited our family of five and this particular room was just beside the pool. Suitable for children 's leisure when at the resident.

The check in and check out were very easy, smooth and fast. The room was very clean and comfy. Highly recommended this hotel if you're not looking for hotel by the beach. One thing which was below our expectations was the breakfast. The selection was pretty good but the taste wasn't great, not sure whether it has to do with the fasting month where the food turnover is low. Hope management could look into that, other than that, it was a great and value for money hotel!

No signboard directions to the hotel, no toiletries provided, room is not soundproof at all, I can hear other rooms talking at the door.

We had a good time here, staff are really friendly especially at the platter. Nice view and clean room. Definitely will come back.

An economical place to stay if all you need is a place to sleep. The room is clean and the shower is good.