Nice hotel atmosphere in general, Clean Room & Bathroom, Friendly staff, hot water is ready at Kitchen and Cozy Bar. Walking distance to attraction spots, tour's meeting point, Airport pick up & drop off point. I'll be back if I have a chance.
Staff is very nice. We can do early check in and put our luggage in the storage after check out while we're waiting for our flight and quickly mingling in the city.
Good customer service. Two thumps up for the staff at there. My hubby left his pair of shoes on the parking lot. And realize it when we already at Lake tekapo. Immediately call them and asked to courier to Christchurch as our final stop will be in Christchurch. The staff name Rose very helpful, she helped us to courier the shoes to Christchurch and receive the package exactly a day before we left Christchurch. Thank you for the awesome service and stay. Definitely will back to this hotel again...