Staffs were not accommodating. They did not help us or find way for our luggage to have storage at the hotel after we had early check out. We had a graduation ceremonies to attend to and time would not permit us to come back on time for check out. So we really need a storage at that time. Sadly they dint allow us. We have booked at this Hotel for several times already and definitely this will be my last. I'm not coming back anymore.
Booked a superior room with a queen bed but got 2 twin beds. No disposable slippers. Toiletries came in late. WiFi not working. Room was okay nonetheless.
The landmarks given were confusing and we had to turn around looking for it. Mobile number listed couldn't be reached as well. Toilet flush was poor. Very old linens and towel. No garbage bin. Window lock was broken.
Rooms very different in the photos. No elevator and no proper aircon. Didn’t utilise the booking suppose to be 2 nights but only an hour and then check out..
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