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Pillows Hotel Cebu
Hotels
8.8
/10
Very Good
353 reviews
What Guests Say About Their Stay
Maria L. F.
10.0
/ 10
We got this room last minute and arrived past midnight. We need a place to be able to sleep comfortably and we did. Overall, we were satisfied. The staff were courteous. The room was clean and sheets were fresh. The interior of the hotel is so cute. I love it. The breakfast is delicious! Note that there is a security deposit of 1000 pesos which is refundable upon checkout.
Billy R. A.
9.7
/ 10
My friend recommended pillows hotel for my stay before I go back to davao. My experience for this hotel was awesome and amazing. Their customer service were excellent. The manager who assisted me was so kind and polite. Also, the staff always wear a smile on their face and greeted me every time I encountered them. I like the positive vibes of this hotel. The food was superb and delicious but they served less scrambled egg than I expected. I think the one they served was not the whole egg. Hahahaha. The room was so spacious and super neat. The rates were cheap but quality doesn't compromise. Five stars are not are not enough to rate them. I will definitely coming back this Christmas break.
Viki N.
9.4
/ 10
Great location! Near fuente osmena circle and establishments, also near Larsian where you can eat fresh seafood and our fave, cebu longganisa. The room was clean and spacious, the mattress and pillows were so soft that we slept babies! You can also opt to get early breakfast if you need to check out super early (e.g. for us we checked out at 2 am).
Janice C.
10.0
/ 10
The hotel is perfectly clean and comforting to stay. As if you want to consume your time just enjoying the scenery and cleanliness of the room. The staffs are courteous and friendly. I asked about the ways going to the places I want to, so the front desk lady wrote the numbers of jeepney that I am going to have.. For sure I will be back in this hotel. I highly recommend this to everyone 😊
Jayzel T.
10.0
/ 10
I liked their breakfast. And the room is cozy for me. Staff were kind especially the one who served our breakfast meal.
In the Area
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208 Gov. M. Roa Street (Previously Kamuning Street), Fuente Area-Capitol, Kamputhaw, Cebu City, Cebu, Philippines, 6000
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Pillows Hotel Cebu
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What's around Pillows Hotel Cebu
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208 Gov. M. Roa Street (Previously Kamuning Street), Fuente Area-Capitol, Kamputhaw, Cebu City, Cebu, Philippines, 6000
Discover More About Pillows Hotel Cebu
Pillows Hotel Cebu is a sleek and cozy three-star accommodation in the heart of one of Cebu’s bustling neighborhoods. From the property, guests can walk to multiple places of interest. From popular nightlife spots, to delicious culinary secrets, the options are endless.
The property features 44 modern and stylishly designed rooms fully-equipped to satisfy even the most discerning of guests. All rooms feature bright walls and wide windows that bathe the room with natural light. Each unit comes complete with air conditioning, plush beds, a safety deposit box, a flat screen television with cable channels, and a private bathroom with complimentary toiletries. Premier rooms come with the addition of a kitchenette with a refrigerator and a microwave. Free WiFi is available throughout the property.
Guests can enjoy their meals at the hotel’s artsy cafe which serves big plates of the classic Filipino silogs and a steaming cup of coffee. Rooms rates are inclusive of breakfast. The cafe is also a great place to hangout and unwind after a long day of exploring. Other features like a massage chair and a fitness gym are also available at the hotel.
From the property, guests can explore the nearby hole-in-the-wall restaurants and cafes such as the popular Tagala’s Chicken Butterfly and Ryan’s Pizzarelli House. For the ultimate cebu experience, guests can dine pungko-pungko style, where a feast of street food is enjoyed while sitting on low benches.
Popular tourist spots a few minutes away from the property include the Grand Convention Center, Colon Street, the Yap Sandiego Ancestral House, and the Cebu Heritage Monument. The airport is 9.4 kilometers away.
All facilities in Pillows Hotel Cebu
Lobby
Accommodation Services
Exterior
Bedroom
In-room Bathroom
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Early Check-in
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Medical service
- Mobile
- Newspaper in lobby
- Newspaper
- Tours
Food and Drinks
- Restaurant with AC
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Breakfast served to the table
- Brunch
- Cafe
- Early bird breakfast
- Hot breakfast
- Late riser breakfast
- Snacks
Accessibilty
- Accessibility equipment
- Accessible bathroom
- Accessible parking
- Accessible path of travel
- Disabled access friendly
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
General
- AC
- Family room
- Non-smoking room
- Smoking area
- Smoke-free
- Terrace
In-room Facilities
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
Transportation
- Airport transfer
- Limited parking
- Secure parking
Things to Do
- Fitness center
- Massage
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Photocopier
Accommodation Policy & General Information in Pillows Hotel Cebu
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
General Check-in Instructions
A security deposit of PHP 1,000 will be collected upon check-in.
Children 6 years old above is considered adults. 500 pesos will be charge for extra person.
Children 6 years old above is considered adults. 500 pesos will be charge for extra person.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Pillows Hotel Cebu | 42 |
Number of floors in Pillows Hotel Cebu | 7 |
Another facilities in Pillows Hotel Cebu | Coffee/tea in lobby, Coffee shop, Early check-in, Late check-out, Breakfast restaurant |
Frequently asked question in Pillows Hotel Cebu
What are available facilities at Pillows Hotel Cebu?
There are top facilites at Pillows Hotel Cebu such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pillows Hotel Cebu?
The standard check-in time at Pillows Hotel Cebu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Pillows Hotel Cebu provide breakfast?
Yes, Pillows Hotel Cebu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Pillows Hotel Cebu
Traveloka (353)
Other sources (222)
8.8
Very Good
From 353 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
9.0
Meal
8.7
Location
8.9
Service and Facilites
8.8
People often mention about Pillows Hotel Cebu
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Distance to City Center (1)
Staff Friendliness (1)
Ambiance (1)
Room Space (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
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Traveler Reviews Pillows Hotel Cebu
Number of reviews per page
20
40
Customer reviews
AE
Aulia E.
10.0
/10
Reviewed 3 week(s) ago
The staff is friendly and the hotel is so amazing.
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ayu k. d.
10.0
/10
Reviewed 61 week(s) ago
Security sigap dan resepsionis sangat ramah, liftnya cepat, kamarnya luas dan bersih, kamar mandi juga bersih. Kasurnya 2 single dijadikan 1 jadi luas banget dan 4bantal kepala, lokasi strategis di tengah kota, sarapan diantar kekamar. Worth the price so much. If i visit cebu for sure i will stay again in here.
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JP
Juvy P. D.
9.7
/10
Reviewed 96 week(s) ago
I had the most amazing stay at Pillows Hotel I feel the warmth welcome of the staff, it is so affordable with free breakfast.
Find this review helpful?
ES
Eldo S. M.
9.6
/10
Reviewed 98 week(s) ago
Good things: It's quite calm, not noisy. The staff were friendly. The room was clean and cleaned when we went outside. Bad things: The light headed to the room was too dim, the hot water wasn't working at the time and the most annoying thing for me was the internet which was not stable after 1 or 2 minutes log in. The Management should give the attention for this one due to make poor feedback/ review from your guest, especially for the foreigner as well.
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RR
Randolph R.
9.7
/10
Reviewed 136 week(s) ago
Clean and very accessible in food, and places to visit. The room is clean and the bed thruly holds it 's name pillow Hotel. I have a good sleep. And the breakfast is good simple, like the option either white rice or black rice or white bread or wheat bread. The staff is very helpful in all our Inquires and question.
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LM
Lauriciana M.
10.0
/10
Reviewed 179 week(s) ago
One of the best budget hotels .. thrilling free breakfast and nice room. and walking distance to cebu doc .. staff was nice and kind .. thank you traveloka .. we even mentioned you in our vlog .. 😘 Kuya JM TV vlogs.
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CM
Christian M.
Backpacking
9.7
/10
Reviewed 267 week(s) ago
The staff were really nice, warm and were always smiling. The room I stayed in was big and spacious. The mattresses were very comfortable, and the pillows were indeed fluffy. Kudos to the staff of Pillows Hotel. The next time I come to Cebu, I'll definitely stay again in Pillows Hotel.
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GG
Gustavo G.
Romantic
6.9
/10
Reviewed 268 week(s) ago
Hotel staff was great, clean room, the breakfast was not great as they measure the food as if is for children and not an adult. One sad incident was our toothpaste, brush,and personal hygiene was stolen from our room on our last day. We will not return to pillows as our trust was broken.
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Aw
Angela w.
Business
8.5
/10
Reviewed 269 week(s) ago
rooms are value for money, breakfast is good only receptionist is not that good.
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Melody
8.5
/10
Reviewed 272 week(s) ago
Pillows Hotel Staff were courteous. They have upgraded our room without extra charge. But what needs to be improved is the lighting for it was so dim. Better to have a brighter light at least in one area since no window to view outside the hotel that can possibly give light for the day. All in all it was a good hotel.
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RB
Russel B.
5.5
/10
Reviewed 273 week(s) ago
No hand soap in bathroom and when asked they don't provide it. No basic condiments such as tea and coffee, bed comfortable, hot water in shower good, aircon ok, room size good but no furniture at all. And was charged 300p for one of the bath towels which was accidentally marked but mark would of been easily removed if given the chance. cleaning bill said 200p but was charged 300 on checkout even though we showed receipt. Breakfast was very ordinary as well. won't be staying in Pillows again not a great experience. my rating 3 out of 10
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ML
Maria L. F.
Family
10.0
/10
Reviewed 273 week(s) ago
We got this room last minute and arrived past midnight. We need a place to be able to sleep comfortably and we did. Overall, we were satisfied. The staff were courteous. The room was clean and sheets were fresh. The interior of the hotel is so cute. I love it. The breakfast is delicious! Note that there is a security deposit of 1000 pesos which is refundable upon checkout.
Read More
Find this review helpful?
BB
Bryan B. M.
8.5
/10
Reviewed 276 week(s) ago
First time to be in Cebu, and I had the right decision to stay at Pillows Hotel, Though we did’nt like the first room that we got but a big thank you to Grace of the reception, she offer us a nice and spacious room.Also, location wise it’s located next to Fuente circle where you can find a lot of food place to eat.
1 people find it helpful
RC
Rocky C.
Medical
9.1
/10
Reviewed 276 week(s) ago
Love the location next to the two major hospitals (Chong Hua and Cebu Doctors). Parking in that whole area of town is horrific. They only have parking for about 5 cars, but I seem to find one open most of the time. Rooms are small but well arranged. A/C's always work well and the hot water is great. The free breakfast is a small scoop of rice, one egg, 2 pieces of bacon, and a cup of coffee. Only one elevator
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MM
Michaela M. P.
9.7
/10
Reviewed 277 week(s) ago
The room was nice and the bed was comfortable. The food was good and their presentation was cute 😊 The staff were also polite and friendly and the room service was good. My only problem were my neighbors from the other room, they were so noisy 😅 Other than that, it was a good experience.
Find this review helpful?
BR
Billy R. A.
Backpacking
9.7
/10
Reviewed 277 week(s) ago
My friend recommended pillows hotel for my stay before I go back to davao. My experience for this hotel was awesome and amazing. Their customer service were excellent. The manager who assisted me was so kind and polite. Also, the staff always wear a smile on their face and greeted me every time I encountered them. I like the positive vibes of this hotel. The food was superb and delicious but they served less scrambled egg than I expected. I think the one they served was not the whole egg. Hahahaha. The room was so spacious and super neat. The rates were cheap but quality doesn't compromise. Five stars are not are not enough to rate them. I will definitely coming back this Christmas break.
Read More
1 people find it helpful
VN
Viki N.
Backpacking
9.4
/10
Reviewed 282 week(s) ago
Great location! Near fuente osmena circle and establishments, also near Larsian where you can eat fresh seafood and our fave, cebu longganisa. The room was clean and spacious, the mattress and pillows were so soft that we slept babies! You can also opt to get early breakfast if you need to check out super early (e.g. for us we checked out at 2 am).
Read More
1 people find it helpful
LG
Leila G. C.
Romantic
8.5
/10
Reviewed 283 week(s) ago
Nice and spacious room, delicious breakfast.
1 people find it helpful
EA
Edmarlo A.
Backpacking
9.4
/10
Reviewed 284 week(s) ago
Pros: It was my second time staying at this hotel because I was so satisfied when I booked it for the first time last month. Room is so spacious. Free breakfast is perfect and food is super delicious. Since the breakfast is good for two and I stayed alone, it's allowed to get the breakfast for the other one. Great and professional customer service! Cons: I stayed here for two nights Nov 16-18. In the morning of Sunday, Nov 17. I went out around 9am to go to Starbucks Ramos for my coffee. When I came back at noon, I was shocked that the room was cleaned, beddings were changed and arranged. CR was cleaned too. I am scared because they did't tell me that they will clean the room. I just left everything like my wallet which contains cards and money but thank God, they didn't touch it, it's still in place. Also, when I arrived on the 16th, I saw one baby cockroach on the CR below the faucet and another one baby cockroach below the TV. One thing I suggest to the management is that they should inform the guests that they will clean the room. Overall experience: Excellent and Superb!
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1 people find it helpful
JC
Janice C.
10.0
/10
Reviewed 285 week(s) ago
The hotel is perfectly clean and comforting to stay. As if you want to consume your time just enjoying the scenery and cleanliness of the room. The staffs are courteous and friendly. I asked about the ways going to the places I want to, so the front desk lady wrote the numbers of jeepney that I am going to have.. For sure I will be back in this hotel. I highly recommend this to everyone 😊
Read More
Find this review helpful?
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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