The best hospitality I've ever experienced from any hotels in the world. Mr son and staff are the most helpful and the hotel’s location is the best in busan: close to public transports, lotte complexes, and delicious & hip places to eat. Do not hesitate to stay here when you’re in town
Bad service: I cannot check-in & get in the room for 5 hours. As a customer, I don't care if the issue comes from the Hotel or Traveloka system. The receptionist said that the room I booked could only check-in at 9 PM (the ticket on the app system showed 4 PM) Good point: Clean room, convenience devices.
Stayed for 3 nights and everything was great. Clean room every day. Basic breakfast but enough to start your day. Location is perfect and friendly staff. I booked this hotel with a very good discount on Traveloka. Highly recommended. I really enjoyed at this hotel. I will definitely stay here again when I return to Busan.
Value for money near Seomyeon crowded area-Good location for shopping & surrounding lot of restaurant with subway nearby. Plus is Lotte Dept Store just in front of the hotel.
Great service at this Japanese hotel chain. Room was clean and quite spacious. About 10 minutes walk from Seomyeon and a lot of restaurants in that area.
Very disappointing. Bed was super small and it is located in a red district. But, the staffs were very helpful aside its location and facilities. Kinda creepy too.