Phaya Yen Hotels

Tried the restaurant here and the food was awful! Not warm and simply too bland for us! The hotel is situated nicely among hills which we appreciated. But the staff were not helpful at all! Did not help with our luggage and did not make an effort to take us to the room. Nor were they flexible with the check out time even though the hotel was not that busy. Quite disappointed. We visit khaoyai often and I guess we will try a different hotel next time. Would love to recommend because of its location but the service threw us away. So if you want a so-so treatment from their staff but good location, may be! But no more for us!

Booking was accepted but the whole place was empty. No staff, almost no lights. Had to find a new place to stay late at night

I don't have enough words to describe how great was my stay at The Series Resort Khaoyai. The hospitality started when the staff called me and informed that my room is ready for check in. When we arrived there, the staff (forgot to ask the name, the young girl with the glasses) came to the car with the umbrella and guide me to the lobby. She served the welcome drink (the best welcome drink ever) and took me for the hotel tour and room tour, she explained every detail of the hotel and the service. The room was incredible with Bali style (make me feel home, I'm Indonesian and stuck in Bangkok for 3 years cause of covid19), there is warm welcome letter on the bed. The resort also give the complimentary for the afternoon tea with 2 basket of cake, Thai Small bites appetizer with the many options of tea and 2 cups of Hagen daz ice cream. The hospitality don't stop there, they also brought as snacks to the room with sweet good night letter and drinks to the pool when we were swimming in the morning. The breakfast was amazing, many options of food and all taste delicious. The time of check out, they still amazed me with another complimentary (again), they packed me 2 drinks with 2 homemade cookies and accompany me to the car with the umbrella. The best resort I ever stay in Thailand! Really high recommended to stay there. Private place, fresh air, nature view, clean and fresh room, big bathtub and free mini bar (yass free). I will absolutely come back again and recommend it to my friends. Thank you for all the hospitality and the service. Great job 👏🏽

The hotel is right for the kids. There are things and activities for kids to learn.

Beautiful hotel and all good

Good location, nice staff, clean and feel comfort.