Very satisfying stay in Kata. The room is clean & comfy, location is quite strategic as it is only required less than 10mins walking distance to beach. The staff is very sweet as we got the surprise cake for my birthday. Highly recommended! Will definitely come back again :)
The welcoming, the receptionist, the room, the facility, all of the things in this hotel just so amazing! Can’t describe with a word! Unfortunately, we just stay here for one night only. You guys have to stay here in Kata. Thank you so much for Grand Kata VIP Beach. Keep it up!
Bad experience. From food being so bland (2nd day was a bit better) to being accussed of taking laundry bag. We did not take it (and why would we taking a laundry bag) and the charge us for 200 baht for this. Super super ugly service from a hotel claimed to be 4 stars.
The hotel service and staff were very bad, this was supposed to be our 7 days honeymoon trip. The hotel staff was very unfriendly and got our booking wrong, we booked the king size bed and they got us the twin beds, we asked the staff politely just put the beds together and we can move to other room tomorrow as it was already 10:30PM. They said they can't do it as the cleaning service staff is no longer working at that hour. At our 7 days staying there, our door lock were broken for three times in a row! We needed to wait almost an hour to just get in into our room. They repaired it every time and it happened again in the next day. In our last night the door lock broken again and they couldn't repair it and asked us to move to another room at 11PM. The experience in this hotel made our honeymoon trip was not that smooth as it supposed to be.
We had a 5 days 4 nights stay here. It was an average stay. For some reason, our room wasn't completely stocked up with things like bedroom slippers, laundry bag and etc. We had to ask for it. Even the complimentary bottled water were not provided after the room make-up. It gave us the feeling that things were done half heatedly. Nevertheless, the overall stay was pleasant. Convenient stores was nearby. Plenty of affordable restaurants around. The beach was just like a 5 mins walk away. There's a great massage - Oriental Massage on the way to the beach/ opposite Kata Mama.
Hotel has a nice view and friendly staff. Our room is very nice, but you have steps to go up and down. I also have dinner in the room. I like Thai food more than Westen food.
Large clean room with pool view. The hotel located on the hill, 5-10 mins walk to the beach. Very limited parking lot (I guess it support not more than 15 cars), couldn’t imagine what it will be during peak season. Air-cond was very noisy all the time. Shower gel & shampoo weren’t refilled everyday, even they ran out. Overall it’s okay.
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