Apartments in Tasikmalaya

Staff very helpful and friendly.

Nice hotel, friendly hotel staff

claimed this is 4 star hotel but it doesnt show this is a 4 star hotel. lobby looks great but public area like swimming pool and breakfast area do not showing if this is 4 star hotel. i got booked this hotel by Traveloka for bed type double/king size and non smoking room. I had put this special request my booking in traveloka. when I checked in, i got twin bed and smoking room. they cannot help me to fulfill my request because i checked in 8pm and this was the last room they have at the day. i dont why they could not prepare my order before i came in to their hotel even though i have paid for it. thier reason because the notes that i put in above was not delivered to them and accepted the order from Agoda instead of Traveloka. The lobby in the floor i stayed smelt of cigarette smoke very strong. The staff starting from Resepcionist until security seems not training as 4 star hotel staff and seems they do nt care about customer satisfaction lastly, the menu breakfast is not much vary and the taste bland. hope this hotel can improve all the aspect for customer satisfaction.

Awesome, nice meals, clean accommodation & parking area.

Pros: The room was soundproof, good food, the location also is quite strategic. Cons: The pillows are not comfortable, the refrigerator randomly made strange noise in the middle of the night, the water heater was not hot, one use and it is already cold, the parking lot for motorbike is not properly shaded.

The staff was very friendly, comfortable bedroom, love the breakfast and environment