Absolutely best hotel to stay at by Dubai Airport. Staff is so super friend. Ottard and Mega you both were so kind and full of smiles. Made our check in quick and all our room requests were fulfilled. Much different from the other hotels by airport we have stayed at in the past who were rude and slow. I regret staying at other hotels, I will always go to this holiday Inn because of Ottard and Mega making me feel so comfortable. Thank you!
Stayed for five days for a business purpose. It was a pleasant one. Good location with clean and bedroom and bathroom as expected. Speed internet speed was also acceptable.
It was easy to find and nice transit hotel. The room was clean but the food is so expensive. The room its-self quite expensive but worth it because we had 14 hours transit because I didn’t get my dubai visa approved because I only have 1 single name. Then we checked out early, but then we had another 12 hours delay. The airport was packed like a market. Emirates why 😭😭. Then I missed my next flight from Jakarta to Makassar the next morning. Emirates!!!!😭😭😭 anyway, the hotel is good, clean and staff are friendly! Thank you for making our experience a bit nicer after visa rejected and plane delayed.
The location is good and room is spacious. The amenities is very limited (No toothbrush, comb, shaver, cotton bud, etc). The bathroom design is not good, water is overflow at all bathroom floor when I am taking a bath.
The bathroom (wc) is not flush properly. I need to wait 10 till 15 minutes to flush because the water tank is so disaster to refill. I will not recommend the room.
I am understand about Hotel Regulation and any other accommodation premis. Rule is rule but sometimes the staff and management have to consider the customer 's situation. My arrival time for short transit in Dubai quite late, I check in for the hotel about 3 am in the morning and will be check out around 9 or 10 am at the same day. Since I plan to stay for just couple hours (refresh and clean up only) so I decided to book for 1 room only two (twin sharing) two weeks before. My wife, daugther and my mom accompany me. At the registration counter, I honestly inform the staff at registration counter that I am not in two. Consequently the staff not allow me for check in. I m try to explain to the staff about the situation but unfortunetly the staff insist not allow me to check in and I must add another room for my daugther and mom. Not interested to make any argument, I just book another room and spent about RM340 for room that I don't need and use too.
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