Please make sure your device supports eSIM before making your purchase. Any eSIM that cannot be used due to device incompatibility will NOT be refunded.
HOW ESIM WORKS
An eSIM is an industry-standard digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical SIM. You can install eSIM and use your physical SIM at the same time.
HOW TO ACTIVATE THE ESIM PURCHASED ON TRAVELOKA?
After purchase on Traveloka, your eSIM needs to be activated before use. To activate your eSIM, visit the redemption website by CLICKING ON THIS LINK.
On the website, input your email and the voucher ID found on your Traveloka voucher.
After you input the above information, a unique QR code will be sent to your email by Gohub. Please note that there is only 1 QR code for every eSIM you book. Each QR code is valid for 30 days from the redemption date.
Scan the unique QR code to activate your eSIM. Make sure that you are connected to WiFi before scanning the QR code.
Please note that the QR code on your Traveloka voucher cannot be used to activate the eSIM. To activate the eSIM, you have to scan the unique QR code sent to your email by Gohub.
SUPPORT
For more information regarding eSIM activation, usage info, or troubleshooting, please contact customer service at +84-866-44-00-22 (Zalo/WhatsApp/phone call) or via email at traveloka@gohub.vn (Customer Service Operational Hours: Every day, 08:30 – 24:00.)
QR CODE ACTIVATION GUIDE
FOR iOS
Step 1: Go to Settings > Cellular (or Mobile Data)
Step 2: Choose Add eSIM or Add Cellular Plan
Step 3: Choose Use QR Code
Step 4: Scan the below QR or tap Enter Details Manually and enter the activation code if you can not use your device to scan your QR. You can also choose Open Photos to upload the image of the QR code
Step 5: Click Next to finish the activation
Step 6: Upon arrival at your destination, turn on Data Roaming and Cellular Data to start using the internet (Note: Do not enable Data roaming beforehand to prevent early activation of the eSIM)
*Note:
The period of your eSIM validity will start from the moment you activate it on your device.
Only IOS 17 and above allows users to open QR codes from “Photos”
FOR ANDROID
Step 1: Go to Settings > Connections
Step 2: Choose Add eSIM
Step 3: Choose Use QR Code
Step 4: Scan the below QR or tap Enter Details Manually and enter the activation code if you can not use your device to scan your QR. Besides, you can upload the image of QR code
Step 5: Click Next to finish the installation
Step 6: Upon arrival at your destination, turn on Data Roaming and Cellular Data to start using the internet (Note: Do not enable Data roaming beforehand to prevent early activation of the eSIM)
*Note:
The period of your eSIM validity will start from the moment you activate it on your device.
Only Samsung Galaxy S20 (and above) and some Android Phones allow users to upload QR image to set up eSIM.
HOW TO CHECK DATA USAGE
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Overall Ratings & Reviews 4G eSIM Card for Australia & New Zealand by GoHub
Traveloka (1)
10.0
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Traveler Reviews 4G eSIM Card for Australia & New Zealand by GoHub
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Trúc A. P.
10.0
/10
Reviewed 16 week(s) ago
I bought it to use many times in Thailand, Singapore, Malaysia... so I was quite assured about the quality, so I also bought it when I went to Australia. The SIM card was easy to install, good network connection, and no problem sending pictures and video calls to Vietnam.