Perfect location, helpful staffs, good price and the room is surprisingly very spacious for Hong Kong Hotel! The amenities are great. Definitely a go to hotel in Hong Kong.
Excellent location and good customer service! We arrived early and they allowed us to check-in with no extra cost. They also provide luggage storage upon check-out should you wish to explore more on your last day. We definitely enjoyed our stay!
The service is exceptionally good. The room is ideal for family. Accessibility is great because the floor is located on the 3rd level only. The Manager Mr. Sandhu is really helpful and very accommodating. I highly recommend this place.
Quite satisfied during staying here, walking distance to malls, makan places and Jordan mtr. Hotel staff also quite helpful, we can keep our luggages until 6pm after check out.
When we check in we though nice location but the surrounding very dirty and smell rubbish outside the lift. Then the door of our room cannot open and we stuck. They should check before they give to us. The toilet bowl cannot use because the flushing is damage and they fix but still not working. It is really irritating cause we need to top up the water manually to flush the bowl for our last day 2 night more. We didn't expect the room is very small. I cannot recommend this if you a very fussy and claustrophobic. Worst stay there cause can hear the other side of toilet if they use it the midke of night if you sleep early compare in other room they still awake.
Our stay is 4 nights 4 days: ✔️ Budget-friendly ✖️ we were welcomed by cockroaches (small to medium size) ✖️ we keep sneezing the whole time (probably due to dust and unchanged ancient curtains) ✔️ Aircon properly working ✖️ shower heater not working the last day ✖️ they collect the trash only 2 days the 2 remaining days was a mess ✔️ Very Accessible to MTR; Ferry (in case there are protests and no MTR & train) ✔️ Very Accessible to convenience store and fast food ✔️ You can leave your baggage upon check-out and just return before going to airport ✔️ Indian staffs are approachable
Upon arrival at UK Deluxe Hostel we we’re informed by the receptionist that the rooms we booked apparently has no bathrooms and we were ask to pay for the service charge amounting to 240 hkd for both rooms which is not mentioned in the ads. If we were to upgrade our rooms there will be additional 250 hkd for both rooms, in which we agreed to upgrade because we need bathrooms. Upon checking the rooms, we found out it was the same room as shown in your app that we booked. I am asking for a refund of the amount we upgrade for the rooms.
The rooms are small as expected but its clean and has hot shower and hair dryer. Everyday they will change the towel and sheets. A must stay for budget travel. MTR station is just at the next street and foods/stalls are just at the doorstep of the building. Walking distance to avenue and stars, cultural center and clock tower. Will definitely booked again on our next family trip.
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