It was holiday season and the hotel was fully booked, a wedding event and Chinese New Year made crowded every breakfast time we did not get any seat and they open the meeting room for the guests who did not get seat. However the hotel location is the best! just walking distance to the famous shopping malls and lots of culinary options nearby the hotel. You will survive as long as Padang Sederhana Restaurant is a cross the street. The room is so so for 5 star hotel, it was not as expected! They did not change our towel and not refill the coffee. We should ask them to bring new towel. But the view from the room also awesome!!! that was the only thing that made me happy and last I did not like the swimming pool, why they claim have the best swimming pool?! The water was dirty and not fresh at all! Not make sense for 5 star hotel🥲