Luxury Hotels in Tanjung Pandan

Strategic place, nice staff, clean room

Great staff & perfect clean room

The hotel is nice. First time entering the hotel kinda confusing, theres path to the lobby and to the hotel restaurant which is connecting but better if theres signs. The lobby is lovely with some cute photo spots and the staff is friendly. The lift kinda slow and often error, so please fix or change it to better ones. The rooms cozy with some cute mural on the wall but dont tell us its queen size bed if you put two twin beds together please. The bathroom kinda disappointing cause the closet leaking all the time in my room and not fixed during my stay there. Over all, the experience is nice. It will be more wonderful if the toiletries is thorough and change the towels new everyday please. Thank you for the staff that helping us keep our luggage before check in and after check out when we want to explore more but already check out time, they kindly help us to keep our luggage at the hotel when we take walk outside and help store our foods in their fridge for a couple hour before we flight back home. Thank you for your hopitality during my stay and hope for your better improvement with the hotel services and add more fun facilities in the hotel such as swimming pool and gym would be very nice :)

Room was clean and spacious, daily room cleaning, breakfast buffet with vegetarian options.

All was excellent at this hotel. From the staff to the rooms and service. This is how hospitality in the hotel industry should be. After some bad and medium hotel experience in Aston Rasuna, and airport Jakarta and even “money grabbing Bali”. This hotel was a breeze. The breakfast was taken good care of and with a large balcony and window towards the sea. I made the right choice. Special greetings to Reza and Fina who were caring to all guests during meals and always stand by to make all guests feel comfortable and happy. I am not sure why, but on this island it seems that everyone is genuine friendly with real smiles. Perhaps that is the original hospitality of this island. I had a great time and if I could give 10 stars I would not hesitate to give them. I will surely come back and it will be my number 1 choice. My compliments to the management. Job well done!

The staff very friendly, the bedroom is spacious and clean, very easy found culinery near hotel, very strategies place in city center, over all is good and recommend 👍👍👍