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Grand Sydney Hotel

Name: Grand Sydney Hotel
Address: Jl. Raja Haji Fisabililah Sei Panas, Batam Kota 29411, Kepulauan Riau, Batam City Center, Batam, Kepulauan Riau, Indonesia, 29411, Jl. Raja Haji Fisabililah Sei Panas, Batam Kota 29411, Kepulauan Riau, Kepulauan Riau, 29411, Indonesia
Rating: 8.3

Hotels

All-star Accommodation

8.3

/10

Very Good

210 reviews

In the Area

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Jl. Raja Haji Fisabililah Sei Panas, Batam Kota 29411, Kepulauan Riau, Batam City Center, Batam, Kepulauan Riau, Indonesia, 29411

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Grand Sydney Hotel Batam Center Grand Sydney Hotel is a hotel in a good neighborhood, which is located at Batam City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Grand Sydney Hotel

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What's around Grand Sydney Hotel

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Jl. Raja Haji Fisabililah Sei Panas, Batam Kota 29411, Kepulauan Riau, Batam City Center, Batam, Kepulauan Riau, Indonesia, 29411

Discover More About Grand Sydney Hotel

note: hotel was previously named Grand Sydney Hotel Batam Center

Location

Grand Sydney Hotel is a hotel in a good neighborhood, which is located at Batam City Center.

About Grand Sydney Hotel

From business event to corporate gathering, Grand Sydney Hotel provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grand Sydney Hotel.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Sydney Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Sydney Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Grand Sydney Hotel is the right place to stay.

All facilities in Grand Sydney Hotel

Swimming Pool

Fitness Center

Functional Hall

Lobby

Accommodation Services

Public Facilities

Parking
Elevator
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Connecting rooms
Heater
Non-smoking room
Swimming pool
Smoking area
Smoke-free

In-room Facilities

Cable TV
Desk
Hairdryer
Minibar
Shower
TV

Hotel Services

24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby

Food and Drinks

Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Buffet dinner

Things to Do

Massage
Outdoor pool
Sauna
Spa

Business Facilities

Meeting facilities
Photocopier
PRINTER
Projector

Kids and Pets

Babysitting

Connectivity

Free WiFi

Nearby Facilities

ATM/Banking

Sports and Recreations

Fitness center

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Grand Sydney Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

Please Inform to us for your Contact Detail and the arrival time so that our shuttle will be able to pick you up from Ferry terminal to Hotel, thank you

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Grand Sydney Hotel	37
Number of floors in Grand Sydney Hotel	3
Another facilities in Grand Sydney Hotel	Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, Safety deposit box

Frequently asked question in Grand Sydney Hotel

What are available facilities at Grand Sydney Hotel?

There are top facilites at Grand Sydney Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Grand Sydney Hotel?

The standard check-in time at Grand Sydney Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Grand Sydney Hotel provide breakfast?

Yes, Grand Sydney Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Sydney Hotel

Overall Ratings & Reviews Grand Sydney Hotel

Traveloka (210)

8.3

Very Good

From 210 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.5

Meal

8.1

Location

8.4

Service and Facilites

8.5

People often mention about Grand Sydney Hotel

All

Room Space (4)

Distance to City Center (3)

Staff Friendliness (3)

Wifi (3)

Ambiance (3)

Bedroom (3)

Bathroom (3)

Surroundings (2)

Check-in/out Time (2)

Soundproof (2)

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Traveler Reviews Grand Sydney Hotel

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Customer reviews

N***a

Leisure

6.5

/10

Reviewed 12 week(s) ago

1 room breakfast quota for 2 people, because I was alone I wanted to take it to the room, but the restaurant staff did not allow it, the menu was limited and not comparable to the price of the room, I stayed at this hotel from 8 to 9, 9 to 10

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1 people find it helpful

Accommodation's Reply

04 Mar 2025

Thank you for your review. We apologize for any inconvenience caused by the breakfast policy. As per hotel policy, breakfast is served in the restaurant to ensure a more comfortable experience and up to our service standards. However, we understand that there are certain circumstances, such as guests who are unwell, where we may make exceptions. If there is anything else we can assist you with, please do not hesitate to contact us. We look forward to welcoming you back in the future.

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L***i

Staycation

8.6

/10

Reviewed 18 week(s) ago

The room is nice, neat and clean. Only the facilities are less than satisfactory, for example the WiFi is intermittent and the TV channels are often jammed.

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3 people find it helpful

E***a

8.8

/10

Reviewed 18 week(s) ago

Although the swimming pool is not too big, it is enough for children. There are also mini games. But there are not many tools. Next time, don't increase the price again. Feelings keep increasing. Hehehe

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S***A

Staycation

8.5

/10

Reviewed 18 week(s) ago

very comfortable and the staff are helpful and polite

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j***i

9.4

/10

Reviewed 53 week(s) ago

All the staff are very helpful and friendly. The bathroom with jacuzzi is very nice and clean. Next time I stay, please give me the same room again.

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2 people find it helpful

Jowi

8.5

/10

Reviewed 55 week(s) ago

Tempatnya dekat dengan food court.

1 people find it helpful

Frans k.

9.7

/10

Reviewed 70 week(s) ago

Servis dan layanan bagus, cukup puas. Layanan sarapan makanannya bagus, banyak pilihan.

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kurniawirawan

8.5

/10

Reviewed 70 week(s) ago

Kamar bersih, akomodasi baik, mantap.

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Yani S.

8.5

/10

Reviewed 73 week(s) ago

Good service is also good anyway 👌.

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Safarudin S.

5.1

/10

Reviewed 74 week(s) ago

Hotel with the worst service I have ever encountered. Anyway, I've given up d.

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1 people find it helpful

Tri E.

9.4

/10

Reviewed 79 week(s) ago

It's really recommended to stay here, the service is friendly and the rooms are clean, so you can stay here again when you go on holiday to Batam.

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2 people find it helpful

sentosa t.

8.5

/10

Reviewed 85 week(s) ago

Mantul, really great, not expensive and comfortable

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1 people find it helpful

Mahmud S. F.

5.1

/10

Reviewed 92 week(s) ago

Hotel paling paling kotor yang pernah di temui. Harga mahal. Zonk. Meja berdebu, lantai kamar dipenuhi sayap rayap bahkan rayap hidupnya berjalan di sprei kasur, sprei berbau dan ada rayap. Kamar mandi kotor dan air mampet. Kunci kamar jam 5 subuh sudah tidak bisa dipakai lagi. Mesti di cas ulang. Padahal baru masuk sore.

3 people find it helpful

Achmad F.

8.5

/10

Reviewed 92 week(s) ago

The hotel is quite spacious, but there are still no guests. Breakfast is delivered to the room if there are not many guests, buffet if there are many guests.

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1 people find it helpful

Asep R.

6.0

/10

Reviewed 100 week(s) ago

Sorry beforehand, in front of the hotel there is no security guard or employee to greet, the check-in service is okay... when I go to the room, the sheets still have hair, it's not clean enough, at night. 22 past the smell of cooking smelled into the room, the bathroom had a small shower of water right beside the door, there was still hair and trash, the bathroom blower didn't work, the pillow still smelled bad. At breakfast, yes... it's not satisfying with that room price...

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1 people find it helpful

Stanley O. S.

9.7

/10

Reviewed 109 week(s) ago

Overr all the service is very satisfying, maybe the food menu can be made even more varied. Very highly recommended this hotel.

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M Wahyu K.

9.7

/10

Reviewed 111 week(s) ago

This hotel is perfect for staycation. It 's located in the city center. Their service was impeccable! Every staff member has a great command and were very professional.

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Muhammad J. S.

9.7

/10

Reviewed 112 week(s) ago

Satisfied with the fast service, the hotel is clean, smells good, complete facilities, worth it.

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ricky r.

8.5

/10

Reviewed 114 week(s) ago

Super spacious room, strategic location and complete facilities at a super economical price.

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Herry D. L.

9.4

/10

Reviewed 114 week(s) ago

Spacious, comfortable rooms and good service, recommended 👍.

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2 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.