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Bar, Cafe and Lounge 4 Hermes Palace Hotel Medan

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Hermes Palace Hotel Medan

Name: Hermes Palace Hotel Medan
Address: Jalan Pemuda No. 22, Medan City Center, Medan, Sumatra Utara, Indonesia, 20151, Jalan Pemuda No. 22, Sumatra Utara, 20151, Indonesia
Rating: 8.4

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8.4

Impressive

From 5,080 verified guests reviews

What Guests Say About Their Stay

Strategic Location (82)

Clean Room (24)

Excellent Service (26)

Tasty Breakfast (12)

Aisya H.

8.5

/ 10

Stayed for 3 days and this became my favorite hotel in Medan. The room was comfortable and spacious. Friendly and helpful staff! Easy to find food and close to popular malls in Medan. I highly recommend it to everyone to stay here

Fedy S.

8.8

/ 10

Nice stay, quick check in and check out

Haryaddy B. M.

9.4

/ 10

Great stay and friendly staff gladly to assist

In the Area

See Map

Jalan Pemuda No. 22, Medan City Center, Medan, Sumatra Utara, Indonesia, 20151

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Hermes Palace Hotel Medan is a good choice when you are visiting Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Hermes Palace Hotel Medan

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What's around Hermes Palace Hotel Medan

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Jalan Pemuda No. 22, Medan City Center, Medan, Sumatra Utara, Indonesia, 20151

Discover More About Hermes Palace Hotel Medan

Location

Staying at Hermes Palace Hotel Medan is a good choice when you are visiting Medan City Center.

About Hermes Palace Hotel Medan

From business event to corporate gathering, Hermes Palace Hotel Medan provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hermes Palace Hotel Medan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hermes Palace Hotel Medan is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hermes Palace Hotel Medan.

All facilities in Hermes Palace Hotel Medan

Bar, Cafe and Lounge

Fitness Center

Lobby

CleanAccommodation

Exterior

Hotel Services

Bellhop
Concierge
Doorman
Express check-out
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Newspaper in lobby
Newspaper
Wedding service

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Laundry
Shops
Supermarket

Public Facilities

Coffee shop
Elevator
24-hour room service
Restaurant
WiFi in public area

General

Ballroom
Banquet
Non-smoking room
Smoking area

Things to Do

Fitness center
Massage

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Business Facilities

Business center
Meeting facilities

Transportation

Valet parking

Connectivity

LAN Internet

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Hermes Palace Hotel Medan

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Available rooms at Hermes Palace Hotel Medan	106
Number of floors in Hermes Palace Hotel Medan	11
Another facilities in Hermes Palace Hotel Medan	Bellhop, Concierge, Doorman, Express check-out, 24-hour Receptionist

Frequently asked question in Hermes Palace Hotel Medan

What are available facilities at Hermes Palace Hotel Medan?

There are top facilites at Hermes Palace Hotel Medan such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hermes Palace Hotel Medan?

The standard check-in time at Hermes Palace Hotel Medan is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Hermes Palace Hotel Medan

Overall Rating & Reviews

From 5,080 verified guests reviews

8.4

Impressive

Fantastic

1,416

Very Good

2,652

Satisfying

247

Average

765

Poor

Cleanliness

Comfort

Meal

Location

Service

Show reviews that mention...

All

strategic location (82)

clean room (24)

excellent service (26)

tasty breakfast (12)

great facilities (4)

comfortable room (4)

tasty food (22)

See More 7

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Most Helpful

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Accommodation's Reply

06 Dec 2024

Dear Mr./Mrs. M*d. Thank you for staying with us and sharing your feedback on guest comments, we apologize for the inconvenience you felt, we are very sorry that this could happen, we will always strive to improve the service and satisfaction of each guest, We hope to welcome you back to Hermes Palace Hotel Medan soon. Best regards, Parlin Samosir. Senior Business Development Manager.

S***a

This is a guest profile.

Business travel

/ 10

28 Aug 2024

Very helpful and kind staff. Good service. Nice and clean accomodations. Recommendable hotel.

Like this review?

Accommodation's Reply

29 Aug 2024

Dear Mr./Mrs. S*a. Thank you for staying with us and sharing your feedback on guest comments, We are glad that you enjoyed your overall stay with us, We look forward to welcoming you back to Hermes Palace Hotel Medan soon. Best regards, Parlin Samosir. Front Office Manager.

S***g

This is a guest profile.

Business travel

8.5

/ 10

18 Aug 2024

Just the interior are pretty old.

Like this review?

Accommodation's Reply

21 Aug 2024

Dear Mr./Mrs. S*g. Thank you for staying with us and sharing your feedback on guest comments, We apologize for the inconvenience and in the future we will fix any shortcomings in order to increase the satisfaction of every guest, We hope to welcome you back again at Hermes Palace Hotel Medan. Best regards, Parlin Samosir. Front Office Manager.

R***h

This is a guest profile.

Business travel

/ 10

22 Jul 2024

Review photo of Hermes Palace Hotel Medan from R***h

2 liked this review

Djuwita R.

9.7

/ 10

16 Apr 2024

Good service and facilitated well.

1 liked this review

j***k

This is a guest profile.

Leisure

9.1

/ 10

16 Mar 2024

Nice place to stay during week end.

1 liked this review

Accommodation's Reply

05 Apr 2024

Dear Mr. J*K. Thank you for staying with us and sharing your feedback on the guest comments. We are happy to hear that you had a great time with us. Hoping to welcome you back again soon to Hermes Palace Hotel Medan. Best regard, Parlin Samosir. Front Office Manager.

Sutrisno J.

Business

8.5

/ 10

14 Mar 2024

Got 1x problem with the card-key.

1 liked this review

Accommodation's Reply

05 Apr 2024

Dear Mr. Sutrisno Japit. Thank you for staying with us and sharing your feedback on the guest comments. We are glad that you overall enjoy your stay with us. We are sorry to hear that the was not up to your expectation. We have discussed the issue with our team to ensure that it doesn't happen again in the future. Hoping to welcome you back again soon to Hermes Palace Hotel Medan. Best regard, Parlin Samosir. Front Office Manager.

NOVIA

Staycation

9.7

/ 10

29 Feb 2024

Review photo of Hermes Palace Hotel Medan from Novia N.

Review photo of Hermes Palace Hotel Medan 2 from Novia N.

Review photo of Hermes Palace Hotel Medan 3 from Novia N.

1 liked this review

Gunawan S.

Business

8.5

/ 10

25 Feb 2024

Review photo of Hermes Palace Hotel Medan from Gunawan S.

1 liked this review

Danny

This is a private profile

Holiday

6.1

/ 10

25 Feb 2024

This hotel is weird and got no privacy, the moment you enter the hotel lobby the security will ask ‘ where you going?’ Not like asking to help you but it 's like they investigating you. The check in and check out takes so long even though I'm the only one. When you invite friends or family you have to pick them up from lobby yourself and they must bring their id fotocopied in the receptionist. The room is mediocre. This should be 3 star.

1 liked this review

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