5 Stars Hotels in West Sumatra, Indonesia

Honestly it's just so so since there is a bad welcome from the staff. The management needs to evaluate and improve how your staff treat the customers.

Perfect location nearby foodie and Mall.

All staffs are very friendly and helpful, especially. Annisa and Lydia. Thank you so much. We'll be coming back for next visit to Padang.

Nice and clean hotel, breakfast very variety and nice tasty.

There are very few decent quality accommodation options in Metro. In 2024, this is clearly the best hotel in Metro.

Sangat kecewa dengan management hotel. Saya dan tim minta surat keterangan menginap untuk 2 orang karena menginap di 2 kamar berbeda, beda gender tapi hanya bisa diberi 1 nama saja. Katanya sudah aturan management. Padahal di hotel lain bintang 5 bisa memberikan surat keterangan menginap lebih dari 1 nama dengan mekanisme pesan melalui aplikasi. Padahal memang benar2 untuk kepentingan spj perjalanan dinas. Makanan sahur juga dingin tidak fresh. Mohon untuk ditelaah biar orang-orang tidak mengalami seperti saya dan kapok menginap disini lagi. Sangat kecewa sekali.

Not enough power sockets in room. Ordered room service but they only gave us 1 meal when we ordered two. Didn't bother re ordering.