Hotels near Acienda Outlet Mall

Very accommodating staff. There was just a problem with our jacuzzi. I think the heater was not working.

Definitely not the destination you would like to be in :( Upon checking-in late past 8pm, I thought there was no person at the dark-lit hotel lobby. The front desk lady was sitting behind the counter and I couldn't see her. She asked where did I book and I answered, "Traveloka". She asked for additional charge per person for my pre-teen twins. I asked her if they will provide extra bed? I told her she can charge us provided, she will set-up extra beds for them. When we went up the room, we were greeted by a musty-smell. The room was crampy and I wondered where will she put the extra beds? The shower curtain of the bathroom was full of molds; they didn't even bother to change it or clean it. I wonder why this hotel got a 3 star rating?.

Nice owner, enjoy room even small but nice.

First, this place is not in Tagaytay. The place is in Silang Cavite. Different to what they posted in traveloka that it’s Tagaytay, Tagaytay. Second, the place does not have an elevator. This is another sort of Picture vs reality. Third, the place doesn’t have a front desk all the time so you need to wait to go in whenever you’re outside keeping on pressing the door bell. Fourth, staff were shouting to each other to check status and whenever they ask one another. Seriously, I was so shocked. I have a hotel business but I never heard my staff to shout to ask something. Fifth, the room is spacious but CR is not that clean. The bowl’s cover is broken too. Shower handle is also broken. Sixth, we appreciate the help of the lady staff. She’s very helpful and understanding. Seventh, wifi is very slow. Eight, aircon is broken, you’ll experience having a flooded room. Ninth, they did no provide bottled water and tissue. So we end up asking them to free electric kettle as you need to pay a rent for an electric kettle. Tenth, main door doorknob needs replacement. Eleventh, no daily housekeeping provided (well maybe because of the MECQ) Twelveth, cabinets are very noisy whenever you open and close it. 13th, in the last room provided to us for our last night as we transferred room, the door of the Bathroom won’t open widely. 14th, bed is comfortable and it is huge so its acceptable. 15th, price is acceptable for the location and the structure. 16th, they serve food but not recommended. Since you’re near Tagaytay just take the chance to buy your food in tagaytay. 17th, they serve 3-in-1 coffee for Php45.00 18th, extra pillow & blanket is affordable at Php100.00 19th, curtain is dusty 20th, balcony is always flooded by water of the A/C. So instead you’ll enjoy having a coffee at the balcony, just stay inside the room. I think they should change the aircon and transfer the condenser in the ground floor so guest can use the balcony. RedDoorz should re-train & re-educate the staff especially that “gay” My so called vacation was ruined! 🤦🏼

Staffs are helpful and very polite.this place is amazing👍we gonna keep coming back🥰