Apartments in Sandakan

Pro: good, clean, comfortable and spacious. Breakfast OK but not much varieties. Cons: check in is late. I come at 2pm but room is not ready and I'm waiting for 45-50 minutes 😫.

The hotel is bit old, but good service and very clean.

Great location and wonderful staff. The dim sum and the buffet breakfast are nice. Highly recommended to stay here.

Recommended Hotel will repeat soon!

Staff are friendly, but they said my payment didn't go through although I just paid through this app online. I got all the receipts of payment with me as proof. In the end they let me to check in thank God. What's upset me, its already past midnight (just arrived from kk driving) during my check in they just told me that the elevator is not functioning and our room is at level 4, also the there's problem with the water. Since its already late, my whole family decided just to stay here for the night because of tiredness from a long drive.

Safety bos not functioning well and late responded by staff to settle this matter.

Neighbors make noise, singing at midnight but nobody takes action. Room air conditioner does not function well. Water pressure is low. Bathroom cock stains are terrible.

I was contacted at least three times by phone, which felt unnecessarily aggressive and disruptive. It was as though I was being pressured to check out immediately, despite my intentions to follow the proper procedures. The final interaction with Mr. Idham at the front desk was particularly unsettling, as he addressed me in a manner that I perceived as arrogant and dismissive, implying that I was refusing to leave the hotel.

Hotel lama. Harga murah. Receptionist tidak ramah I asked for toilet before check in at least you respond me by nice smile but you didn't. So far so so ….

Good location. I advised that hotel staff need to smile with customer.