It’s a perfect accommodation to stay in Melbourne, especially when you do both business and family vacation. Best location (close to uni, city, zoo, market), clean yet affordable. I’d recommend this accommodation for those who’d like to travel to Melbourne for both business and leisure.
There is no housekeeping on daily basis. Was told they only do housekeeping on the 3rd day based on my duration of stay. I thought housekeeping is the minimal as we expect to have clean beds and clean toilets after long day outgoing. This is quite a disappointment.
The front desk staff were very friendly with my little grandchildren. The kids very excited about their passports and photos, loved decorating the muffins. All staff very friendly.
Location is very convenient to the free tram stops, shops, and QVM. The hotel and room is clean and comfortable, and is also kids-friendly with their small corner for kids to read and play down at the lobby. Property is secure too and they had assisted us with storage luggage when we arrived early before the check in time. Staffs are helpful and friendly.
The check in and check out is a self-service counter. Very easy to understand. Room is ready in no time, every day the staff cleans it and refill what to be refill. The area is very close to every where: place to eat, place to hang out, place to shop.
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