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Australia (18,675 Apartments)
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State of Queensland (4,647 Apartments)
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Mackay (74 Apartments)
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Pacific Sands Apartments
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Pacific Sands Apartments
Apartments
8.2
/10
Very Good
422 reviews
What Guests Say About Their Stay
William
10.0
/ 10
Staff were amazing very polite abd professional.
Not enough close by eateries or bars.
Judith
10.0
/ 10
Very convenient place to stay as close to airport and to Mackay city centre.
Kingsly
10.0
/ 10
Excellent reception polite and informative
Very quite and close to all shopping beaches
Fuss free stay everything required in a self contained apartment
In the Area
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3 Kirribilli Avenue, Mackay, Queensland, Australia, 4740
Main Facilities
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Swimming Pool
WiFi
Elevator
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Available Room Types in Pacific Sands Apartments
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What's around Pacific Sands Apartments
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3 Kirribilli Avenue, Mackay, Queensland, Australia, 4740
Discover More About Pacific Sands Apartments
Location
Pacific Sands Apartments is located in area / city Mackay.
About Pacific Sands Apartments
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Enjoy luxurious treats and incomparable experience by staying at Pacific Sands Apartments.
All facilities in Pacific Sands Apartments
Others
Things to Do
- Outdoor pool
- Barbecue
- Picnic area
- Garden
- Beach towel
Hotel Services
- Laundry service
- Luggage storage
- Express check-in
- Express check-out
General
- Reception hall
- Smoking area
- Parking
Public Facilities
- Others
- Elevator
Connectivity
- Free WiFi
Accommodation Policy & General Information in Pacific Sands Apartments
Important Note
- Late check-out is available for a fee (subject to availability)
- Credit card charges are subject to a surcharge of AUD 2.90
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 150.00 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Onsite parties or group events are strictly prohibited
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open during the following times:
- Monday - Friday: 7:00 AM - 5:00 PM
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 10:00 |
Available rooms at Pacific Sands Apartments | 51 |
Number of floors in Pacific Sands Apartments | 8 |
Another facilities in Pacific Sands Apartments | Outdoor pool, Barbecue, Picnic area, Garden, Beach towel |
Frequently asked question in Pacific Sands Apartments
What are available facilities at Pacific Sands Apartments?
There are top facilites at Pacific Sands Apartments such as Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Pacific Sands Apartments?
The standard check-in time at Pacific Sands Apartments is starting from From 14:00 while the latest check-out time is at Before 10:00
More Reviews from Other Guests in Pacific Sands Apartments
Other sources (422)
8.2
Very Good
From 422 reviews
Cleanliness
8.6
Room Comfort
8.6
Location
7.6
Service and Facilites
8.6
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Traveler Reviews Pacific Sands Apartments
Number of reviews per page
20
40
Top reviews
Adrian
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Everything was fine
William
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Staff were amazing very polite abd professional.
Not enough close by eateries or bars.
Verified traveler
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Property has potential but it's lack of cleaning and maintenance let's it down. This accommodation seems to be mostly shift workers short term stays with some residential, not for holidays. We tried to modify stay by moving back one day, Pacific Sands said no problem but we had to get Wotif to put it through. Wotif then made a big deal about it and claimed Pacific Sands would not respond so we either lost a nights stay or had to pay a large fee for the change. Upon arrival the reception at Pacific Sands had received nothing from Wotif and happily moved our dates by one day. A big thank you to the reception for doing that. We haven't used Wotif for some time and won't be using them again
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Miller
Leisure Family
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The beds are too soft.
wayne
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Quiet location
Judith
Business and Leisure
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Very convenient place to stay as close to airport and to Mackay city centre.
Alice
Leisure Family
4.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Very dirty! The carpet had stains all over it and there was lots of dust. The walls need a repaint too!
Keith
Leisure
2.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
I got in late and the doors were locked so I was unable to check in to my room. I ended up having to go to a different hotel even though I had already paid for this one.
ColinParawan
Friends and Family
2.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
The curtains had traces of mold. The washing machine was not cleaned, the dryer contained towels left by the cleaning staff. There were cobwebs at the base of the dishwasher in the kitchen area. Pillows in second bedroom had unknown white marks/stains on them. Several surfaces had dirty marks. EG Doors and walls.
I used this property several years ago but due to the state of the room, family and I will not be returning. This was reported to reception but have not been contacted by property management and therefore i expect they have little care for their guests.
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Michelle
Leisure Family
2.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
This property is very run down and dirty! We had to be moved from the first room due to airconditioner not working and musty/mould smell and the second room had the most putrid carpet and a dirty sock in the wardrobe.
Brady
Business and Leisure
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Excellent place to stay, well maintained, clean, tidy and quiet
Michael
Business and Leisure
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Convenient
Janet
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Comfortable and modern
Kingsly
Business
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Excellent reception polite and informative
Very quite and close to all shopping beaches
Fuss free stay everything required in a self contained apartment
Bhadra
Business
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Property doors are very hard to open. We need both hand to open the doors. When doors are open and close very noisy.
Chentelle
Business
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Excellent customer service team
Verified traveler
Business
2.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Advertised as 4 star. Room is underwhelming. Limited furniture/decorating, carpet stained, light fittings missing, throw pillows stained. Gross!
Walls between rooms are paper thin. I was subjected to listening to a domestic dispute from the room next door, including the constant slamming of doors and children screaming for 3 and half hours.
No info on after hour contact, complained in the morning and was told the after hour contact number is on the front door to the lobby - quite unsafe for a lone female traveller with a domestic dispute happening in the room next door and spilling out into the shared spaces. Reception didn’t care.
I won’t be staying here again. Honestly a nightmare experience
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Catherine
Friends and Family
6.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Rooms are tired, big red stain on the carpet, black marks on the wall. Receptionist was lovely when we asked for more towels and toilet paper as the rooms are not serviced every day. It is convenient to have some cutlery, crockery and the kettle, sandwich press, microwave and toaster.
Dennis
Business
6.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Upon arrival the front desk did not tell me any information just gave me the keys and sent me on my way I had to ask about every little detail which should have been provided welcoming me.
I had no aircon for four days, when I called up about this issue they were not very accommodating and said they would not know when it will be fixed. Was fixed on last day however, communication was poor and I was not aware till before I checked out.
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Judith
Business
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
The staff were excellent / nice quite apartment.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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