Rydges Mackay Suites

Hotels

8.4

/10

Very Good

986 reviews

What Guests Say About Their Stay

Barton
10.0
/ 10
Great location close to pubs and clubs. Excellent room. Great breakfast too! Will Donnelly stay there again next time I'm in Mackay
Aaron
10.0
/ 10
Rydges was great Breakfast meal at Moss on wood wasn’t nice. Staff were very unhelpful and meal order took over 1 hour. Walked out as we where over waiting.
Adrian
10.0
/ 10
First room was above a night club and noisy, the windows did not shut properly and the wind made loud whistling noises but the friendly and helpful staff moved us to another room on the other side of the building and it was fantastic.
In the Area
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9 Gregory Street, Mackay, Queensland, Australia, 4740

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Rydges Mackay Suites is located in area / city Mackay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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9 Gregory Street, Mackay, Queensland, Australia, 4740
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Location


Rydges Mackay Suites is located in area / city Mackay.

About Rydges Mackay Suites

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Rydges Mackay Suites exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Rydges Mackay Suites.

All facilities in Rydges Mackay Suites

Others Rydges Mackay Suites
Others

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Reception hall
  • Parking
  • Swimming pool
  • Smoking area

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting facilities
  • Business center
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Indoor pool

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Rydges Mackay Suites

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately AUD 15 to 30 per person
  • Credit card charges are subject to a surcharge of 1.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include window guards

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 05:30
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
14:00 - 05:30 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Rydges Mackay Suites
90
Number of floors in Rydges Mackay Suites
7
Another facilities in Rydges Mackay Suites
Laundry service, Wedding service, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Rydges Mackay Suites

What are available facilities at Rydges Mackay Suites?
There are top facilites at Rydges Mackay Suites such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Rydges Mackay Suites?
The standard check-in time at Rydges Mackay Suites is starting from 14:00 - 05:30 while the latest check-out time is at Before 11:00
Does Rydges Mackay Suites provide breakfast?
Yes, Rydges Mackay Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Rydges Mackay Suites

8.4
Very Good

From 986 reviews

Cleanliness

8.6

Room Comfort

8.0

Location

9.4

Service and Facilites

8.4

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Traveler Reviews Rydges Mackay Suites

Number of reviews per page
20
40

Top reviews

Karen
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The property was in an ok area. From our balcony, we could see graffiti on the building next to us. The room was nice & we really enjoyed our stay here, but the last 24 hours - they had a leak or something in the hallway & the area right outside our room smelled horrible like dead fish or something. Not sure what happened. All in all, we stayed 4 nights & we had a good time. The room was comfortable & was what we expected. Would recommend to anyone staying in this area, just note it’s not perfect.
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Mark

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Quiet area with easy access to dining options
Alison
icon-Business and Leisure with Partner
Business and Leisure with Partner

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Rooms are not sound proof and very noisy from outside noise. Wasn’t hot weather but the air conditioning system was not getting cold enough
Jodie

6.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

We were upgraded to a room with a disability shower which was not what I consider an upgrade to be.
Annemaree
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Great location staff were fantastic definitely stay again
Barton
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Great location close to pubs and clubs. Excellent room. Great breakfast too! Will Donnelly stay there again next time I'm in Mackay
Julian

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Great location
Aaron
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Rydges was great Breakfast meal at Moss on wood wasn’t nice. Staff were very unhelpful and meal order took over 1 hour. Walked out as we where over waiting.
Amanda
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

The first night my son and I were woken up at least ten times. We gave up trying to sleep at 4am. People were just having fun but the coming and going all night was really frustrating. The second night we were kindly moved to a room away from the lifts. By 4am we were up again. The rooms had everything we needed and staff were lovely, but I certainly wouldn't recommend staying there on a weekend if sleep is something you need.
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David

8.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Great location, close to an assortment of restaurants and bars
Cassi
icon-Business
Business

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Very comfortable stay.
Frances
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

Booked early and got a good rate
Bette
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

Very small room Bathroom badly needed update with mildew in tile grout. Overpriced for the standard of accommodation
Scott
icon-Business
Business

6.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

Only a few off the staff smiled, the rest were very un-inviting. Would not go back in a hurry
Brendan
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

Central mackay
Sean
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 65 week(s) ago

Expedia Group verified review

Great spot, great helpful staff, would definitely stay again
Paul
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 74 week(s) ago

Expedia Group verified review

Dishwasher didnt work. Really noisy on Friday night.
Adrian

10.0

/10

Reviewed 81 week(s) ago

Expedia Group verified review

First room was above a night club and noisy, the windows did not shut properly and the wind made loud whistling noises but the friendly and helpful staff moved us to another room on the other side of the building and it was fantastic.
Claire
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 82 week(s) ago

Expedia Group verified review

We stayed in a studio for a night before a wedding. The staff allowed us to check in early so that we could get ready in the room before having to leave for the event. The room was clean and big, and the bathroom had good toiletries, as well as a hair dryer and magnifying mirror. Everything in the room worked well. We couldn't hear other guests at all even though the hotel was pretty full. Parking is easy and free. We have stayed before and will stay again!
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Natalie
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 83 week(s) ago

Expedia Group verified review

We have stayed at this hotel regularly. We thought we would eventually get a room with decent shower pressure. Our last stay was the worst by far, with the shower no more than a trickle. This building is relatively new, so there is no excuse for poor water pressure. Low cost hotels on Nebo road have better pressure. I had a bath instead and while relaxing in the bath, noticed how dirty the bathroom was. Anything not in direct eye sight had not been cleaned. The cost of these rooms is above average for Mackay, so we expect better than this. We feel like we will not be staying here again because of this. As we deserve a decent shower for the amount of money we have paid.
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Number of reviews per page
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40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.