Location was great just in front of Department Store and 24 hrs. Donki Store and the room was very clean with good room design quality amenities. The staff more friendly and helpful
Perfect location, helpful staffs, good price and the room is surprisingly very spacious for Hong Kong Hotel! The amenities are great. Definitely a go to hotel in Hong Kong.
Easy to find, walk distance to MRT and bus stop right in front of the hotel. Room in HK is always small, hot water running well & the breakfast also good, good view and well recommended
When we check in we though nice location but the surrounding very dirty and smell rubbish outside the lift. Then the door of our room cannot open and we stuck. They should check before they give to us. The toilet bowl cannot use because the flushing is damage and they fix but still not working. It is really irritating cause we need to top up the water manually to flush the bowl for our last day 2 night more. We didn't expect the room is very small. I cannot recommend this if you a very fussy and claustrophobic. Worst stay there cause can hear the other side of toilet if they use it the midke of night if you sleep early compare in other room they still awake.
Our stay is 4 nights 4 days: ✔️ Budget-friendly ✖️ we were welcomed by cockroaches (small to medium size) ✖️ we keep sneezing the whole time (probably due to dust and unchanged ancient curtains) ✔️ Aircon properly working ✖️ shower heater not working the last day ✖️ they collect the trash only 2 days the 2 remaining days was a mess ✔️ Very Accessible to MTR; Ferry (in case there are protests and no MTR & train) ✔️ Very Accessible to convenience store and fast food ✔️ You can leave your baggage upon check-out and just return before going to airport ✔️ Indian staffs are approachable
The hotel location is super strategic near the mtr station, the hotel room is spacious and of course the hotel staff is very friendly and helpful (Mr. Shahil). Hopefully I can return to Hong Kong soon and stay at this hotel again
Upon arrival at UK Deluxe Hostel we we’re informed by the receptionist that the rooms we booked apparently has no bathrooms and we were ask to pay for the service charge amounting to 240 hkd for both rooms which is not mentioned in the ads. If we were to upgrade our rooms there will be additional 250 hkd for both rooms, in which we agreed to upgrade because we need bathrooms. Upon checking the rooms, we found out it was the same room as shown in your app that we booked. I am asking for a refund of the amount we upgrade for the rooms.
Hotel with the best service. Very friendly and helpful staff since the beginning of our booking, when we had some problems with our reservation, we were given the best solution. Especially for the reservation staff named Derek Law, We are very grateful. We highly recommend this hotel if you are planning a vacation to Hong Kong.
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