My stay at the Shangri-La Hotel Surabaya was exceptional. The rooms were spacious, well-appointed, and offered stunning views of the city. The bed was incredibly comfortable, ensuring a restful night 's sleep. The housekeeping staff did an excellent job maintaining cleanliness and replenishing amenities promptly. The dining experience at Shangri-La Surabaya was nothing short of extraordinary. The hotel offers a variety of restaurants, each providing a unique culinary journey. The breakfast buffet was diverse and delicious, catering to both local and international tastes. The evening meals were equally impressive, with the Chinese and Italian restaurants standing out for their exquisite flavors and presentation. The overall service at the hotel was impeccable. The staff were always courteous, attentive, and ready to assist with any request. One person who truly made my stay memorable was Ms. Yuniarti at the gym. Her professionalism, friendliness, and dedication to ensuring guests have a great workout experience were remarkable. She went above and beyond to provide personalized service, making my visits to the gym enjoyable and productive. In conclusion, the Shangri-La Hotel Surabaya offers a luxurious stay with top-notch dining and excellent service. I highly recommend this hotel to anyone visiting Surabaya.