It's very nice hotel, newest hotel with luxury facilities. They are 4 stars but feeling their services are like 5 star for sure cause hotel staff's attitude were very professional. I did spent 2 nights with them on my business trip in Da Nang; they are all very formal doing their services. They always say "hello" to you and help. Only 3 words to tell about them: friendly, helpful and values. Recommended to stay here for any reasons that you guys come Da Nang.