Hanoi Brilliant Hotel and Spa

My experince was great. The hotel and the service very good. I couldn't catch my breakfast in the morning because my flight and asking could they prepare simple sandwich for me? They said YES. And. Yeayy. Thanks for the delicious sandwich!

Really nice and helpful staff and great service! I do appreciate their simple gestures, such as giving complimentary chocolate coin hung with cute notes on the door knob every day, serving drinks every time we are waiting for our grab/taxi in the lobby, telling us some tips/tricks and recommended places, even they gave us a bag of snacks after checking out before leaving the hotel :) The room is clean, the water heater works perfectly, and they have toilet bidet spray. I wish that their breakfast will be more varied, such as having chicken, fish, and beef for savoury meals instead of all pork for the three savoury meals. As a moslem, I couldn't eat their savoury buffet meals due to this issue. But I love their pho! As an Asian myself, their beef pho is much tastier with stronger flavor than certain famous touristy pho near our hotel. As there are many cheaper hotels in this area yet suspicious and scammy, I do recommend this hotel for first time travelers. Will definitely book this hotel again if someday I come back to Hanoi :)

Perfect for a short stay in Old Quarter! Located in the heart of Old Quarter, near all of famous attraction spots & local food. Will definitely come back on the next trip to Hanoi.

Everything looks not clean enough

Bros: the location is the center of the old quarter where is away 2minutes walk to the Hoan Kiem lake, St Joseph’s cathedral and lots of activities. Second, room is clear, tidied, and comfortable. Cons: a receptionist who is young man welcoming us with less friendliness and professional either. We asked his help but only getting the coolness. The lobby ís narrow that is quite hard for kind of big size luggage and there is one elevator.

Good place to stay during your trip

Very nice hotel visit in the old town

hanoi brilliant hotel is a comfortable hotel, suitable for families with children, strategic location, staff friendly, informative and very helpful, the breakfast food is of many kinds and tastes good

Good place to stay. Next to Hoan Kiem Lake.

Nice location, nice staff with hospitality, quite new.