Great new 3-star hotel with 4-star service! Close by to the night life but away from the noise. Beach is a short walk away with many restaurants nearby. Staff were courteous and attentive especially front desk staff. The buffet breakfast was the best I’ve had in Vietnam with lots of variety. Thank you the Swan Hotel and see you again!
The rooms are spacious, clean, the view of the sea is beautiful, the staffs are friendly, especially in the reception department, willing to help and give the best recommendations.
Posted false photos, claimed sea view but in the end received city view, and there was no way to refund or compensate customers. Staff and hotel blamed the traveloka app. Noted check in at 6am, if not met, had to call customer to cancel booking, booked 2 weeks in advance.
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