Great in overall. Front desk staff and even security were very friendly and readily to help whenever we sought for assistance. The room was clean except that the floor needs to be mopped more often. The breakfast was nice. The location is not by the main road. But it does not matter too much as it is just 100++ meters walking distance.
I’m grateful that our room is upgraded to deluxe. Staffs are friendly. The location is great and near the beach. Easy to move around in walking distance. Also near to halal restaurant.
The rooms are spacious, clean, the view of the sea is beautiful, the staffs are friendly, especially in the reception department, willing to help and give the best recommendations.
Posted false photos, claimed sea view but in the end received city view, and there was no way to refund or compensate customers. Staff and hotel blamed the traveloka app. Noted check in at 6am, if not met, had to call customer to cancel booking, booked 2 weeks in advance.
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