Thank you so much for the help at the check in counter (i believe he is a guest service manager, Mr Andri) for giving a great solution for a mistake I did whilst booking the rooms on the app. I really appreciate it. Also the helpful staffs who’s helping with my packages / online orders that were sent to the room every day.
The room is very clean and tidy. They have kitchen tools, plates, mugs, and spoons. You don't need to buy mineral water because they provide a dispenser. If you need something, under this apartment is a mall. So, you don't need to worry. Well, I satisfied with the facilities. Thank you very much
I booked this place for 3 nights and had to change my plans. I was unable to secure a refund of the monies paid and was not even offered an option to reschedule or a credit. A terrible way to do business by this establishment. I will never recommend this place to anyone and actively advise fellow travellers to avoid this place. Minus 25 stars.
First arrive bed cover full of hair and dirty. We were long stay, one of the day someone knock on my door 2x but when we ask who is it, nobody responds. Worst part housekeeper that clean our room using my shaver and leave hair everywhere. You can see the housekeeper that work there sleep in guest room while working sometimes. No body bother to help us with luggage while they know we bring a lots of stuff during check in and check out
the place was really uncomfortable at all, even though it's cheap but I can't feel any satisfaction at all because the toilet was so bad and it's disgustingly dirty and too noisy because there is a construction. The place is also smelled damp. the only positive review that I can give, there is a pretty good wifi and get 2 bottles of regular water and that's it. if you ask me do you want to comeback? I'll answer absolutely no without a doubt.