I'm quite picky for accommodation and was very anxious to new place. But I can say that this is the best place to stay in Hanoi around Lotte Mall area! Really recommended.
Clean room, friendly staff but be warned if you get a room in the front of the building it's on a main road with traffic all night long and the window does little to block the noise
The room is ok, airy and has a window to let light into the room, clean, enough basic equipment to make instant noodles or simple cooking. Quiet. The room is exactly as pictured.
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