It is a great location for trams and trains being so close to Southern Cross Station and easy access to the Skybus as well. Room was basic but comfortable and clean and staff were friendly. However the heater is too noisy for me to sleep well.
Centrally located hotel very near to 2 tram stations. I was upgraded to a room with a double and single bed at check in. Price is cheap for a Hotel in Spencer Street. Room is clean with daily change of towels. Hotel Breakfast is basic but the Cappuccino and Latte provided during breakfast is good.
Stayed here for 7 nights with my family. Requested for same level and was fulfilled. Late check out request was fulfilled to 12pm instead of 11am. Upon check-out, staff was kind enough to let us keep our bags in their space as our flight is only at 6pm. Location was just beside the Southern Cross station, you might need to explore"short-cuts"to gain access to city as there are designated lifts nearby instead of climbing the stairs. Overall good experience and place is not so busy compared to in CBD.
Such a lovely experience. The staff, Ms. Bintang was very friendly and helpful. Our room was nice, the bathroom was recently renovated and the view from the balcony was amazing. Will come back for sure.
Charming hotel with modern amenities. No usual toiletries set (comb, toothbrush, etc). No telephone in the room for room service though. Need to go downstairs to request for anything.
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