The place was quiet & cozy, good, and clean. They have a nice covid protocol and great time. The front office also doing their job wonderfully good, Miss Salsa (I think that is her name) especially. Overall, a good experience
The bedroom has private cabin or pod that make us rest well with forest and river music. Free breakfast of coco crunch and milk. It's easy to get snack in the night time, or coffee with affordable price.
I stayed at this hotel with my father, I have stayed at this hotel several times before, the rooms are always clean and the service is always friendly.
I had arrived at 14:40 the check in time written was 14:00. They did not have my room ready and the check in process was made unbelievably slow. I have stayed in other Best Western outlets and have never had this problem. Very unprofessional service an apology without any form of compensation is worthless.
Many mosquitos at the lobby and the room furniture, sofa, carpet etc, seems has not been clean for some time. As for location is nice but need to upgrade the maintenance of the facility.
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