The services are excellent. We kept the luggage at hotel and 2 days after, check in again and find out our luggage had been sent to our room, all of us are satisfied with the hotel services
This is the best hotel I ever stayed!! Ever! Great location, good spacious, for bathroom great (this special very good and thoughtful) supper and highly recommended! Supper clean, just one word, love!
Great hotel right outside the kyoto station! Big and spacious room, comfortable and very kid friendly... There's Porta Dining right in front of the hotel with various choice of nice food! will be back for sure!
Nice big room, good for a traveling family. Very close (across the road) from the bus and train station so it ' s very convenient to Kyoto station. TV was a bit small and wifi doesn't have any real security, but the priority was a big room. If you're a light sleeper, the curtains let a lot of light into the room in the morning. Overall good location and good value for money.
Thanks Santiago staff who still gave me the key even I late check in. Great location only 10 minutes walking to Kiyomizu Dera and also near from Bus station to and from Kyoto Station. Btw my coat left in the room can you please keep it up? So I can take it when I visit Kyoto again. Thanks.
The location is near the bus station so it 's easy to travel around Kyoto as most tourist places can be accessed by bus. There are 2 supermarkets just across the hotel.
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