Great experience with the hotel. Location is just right beside the church, the hotel is clean and ancient style. Staff is supportive and nice. I did enjoy talking with them. The breakfast is also nice. As a whole I do recommend the hotel!
Friendly staff and helpful. The rooms are clean and nice. It's a big street in front the hotel and every thing is around like food, clothes, and a lot of coffee shops. The hotel is not far from Hoan Kiem lake, and the old quarter Ha Noi, ...I will stay at hotel Bel Ami when I come back Ha Noi because i feel comfortable there.
I like this hotel a lot. Easy to find, and only a short walk away to Hoan Kiem Lake and Old Quarter. Also near to airport shuttle, you just need 5 minutes ride. The room itself is quite spacious and they clean it everyday. The bathroom is also spacious and very clean. They have menu options for breakfast and made to order. Overall, this is a very nice hotel. And it is very suitable for light sleeper as the surrounding is not noisy. Check in and check out are also fast. Very recommended hotel !
Hotel staff were all responsive to our needs and queries. We had awesome stay. Daily buffet breakfast were well-prepared and perfect. We'll definitely stay there again when we come back to Hanoi.
if you looking for a quite place to stay. yes! there is nothing to enjoy room is old not like photo, they gave me a room on 5th floors without lift. I want to cancel. then they move to other room look poor. I am easy just a place to stay. please tell customer that you do not have lift and show them the real photo of the room.
It 's a decent hotel. They have almost all of the essentials in the hotel for you to use. Overall, I would rate this as a 3.5 stars. The room was kept clean.
It's a great hotel, I give my most recommendations. I cut my stay short one day early, the hotel processed immediately without any hassle. The hotel is clean, the staff very friendly. The location is very convenient and quiet. The best hotel for any conference close by. This is my second or third stay, even the concierge remembers and welcomed us when we arrived. Great hotel.