The hotel is unlike a common or normal 5 stars hotel. The room did not have any welcome drink at all. The connection to the room wifi is not simple (this could be confusing for some oldschool people who wants to stay at the place). The room have a little space. I have been to some pullman hotel in another country, the same type of room serve better than pullman sydney airport. The variety of breakfast is not much but okay, still not as I expected from 5 stars hotel. Would definitely choose budget hotel than pullman sydney airport hotel which turns out serve a similar services like 3-4 stars hotel.