間取りが良かった

■スタッフ スタッフがとても親切でした。ステイ前からメールベースでもいろいろ相談にのっていただけました。0歳の子供がいるということを事前に伝えたら、無料でハイチェアを部屋に用意してくれました。ステイ当日までレンタルベビーカー屋さんに連絡がとれずにいた時にも、かわりに電話してくださり、結果的にその1時間後にホテルまで届けてもらうことができました。返却はホテルに預けてピックアップしていただけました。帰りはタクシーも呼んでくれました。入口の入り方やエレベーターへの乗り方も（キーでピっとやる必要あり）、丁寧に教えてくれました。 ただしフロントは朝8時～17時までなので、それ以外は無人となります。 ■お部屋 お部屋は清潔です。ベッドルームが２つあり、4人家族までなら快適に利用できると思います。 シャワー室も２つありましたがバスタブがありませんのでその点ご了承ください。トイレはちゃんと流れますし、お湯が出てくるのも比較的早いです。タオルもあり、足りなければ追加してくれるとのことでした。 キッチンにも調理道具からお皿まで一通りそろっていますので、スーパーで購入したものを調理して食べることができます。廊下が暗いのと、カギ・ドアが操作しにくいのがマイナスポイントでしょうか（屋上へのドアを開けるにもコツが必要）。

フロントの方は親切でとても好印象でした。部屋も広く快適な滞在でした。このエリアに来る機会があれば、また利用したいです。

フロントの方の対応がとても素晴らしい。滞在期間中を快適に過ごせるサポートに感謝します。

Roomy, very well equipped and quite.

Convenient location, able to walk to the city or enjoy Southbank. A bit noisy.

I chose this property as it indicated the management was aware of accessibility issues. As an older woman with some mobility issues, accessibility is important. On the plus side, the property has a ramp as well as stairs at the front entrance. It provides a disabled spot in the car park. Access to the unit was level, it had a good bathroom, with large fluffy towels and the bed was comfortable. And there is an excellent coffee shop at ground level. However, there were a few issues that need to be pointed out. The disabled parking spot is not wide enough. The lounge furniture is quite unsuitable, with a very low lounge and quite flimsy dining chairs. It was a good thing the verandah chairs were more comfortable. And I couldn’t reach most of the plates, cups and glasses, which had been placed in high cupboards. It would have been much more helpful if they had been placed in the pantry.

Nightmare check in experience. Weekend check in from 2pm but their reception closes at 12 on weeekends. Stuck outside for 2 hours unable to get anything done via hotels.com despite the help the support worker was trying to give. It took a resident going into the building to offer to call her emergency number and for them to tell me what room and how to get the key. Very unpleasant experience but got there in the end. Couldnt complain about the place itself otherwise

Amazing apartment. Sound proof - so quiet. I had a one bedroom with closable balcony. Awesome apartment with everything you need. Friendly staff. Only downside was all the homeless people at the nearby park that I was not expecting. Lots of tents and at night I felt a little bit unsafe walking home.

Quiet location that is walkable to southbank and Brisbane. Onsite parking is a bonus!

Very handy location to the convention centre & Qpac

Close to southbank

Nothing really to fault clean great locality quiet in the evening after 9pm I would recommend certainly for a couple Staff really helpful. It also is very class to rail transport so can get to airport on one trip.

A great place to stay. Close to Southbank restaurants and a pleasant walk to Suncorp Stadium. Clean and spacious facilities - will definitely stay again

Great location and everything seemed clean but the stench permuating from the bathroom was insane. I suspect there were complaints by the placement of the air freshners. It was so bad that at 4am I dismantled the S bend under the basin - blocked with some filthy hair and debris but I couldn't stand it any longer. Reception didn't seem to care so much even though it's hardly what you'd expect to be doing as a guest. Even though I was really nice about it and suggested a clean of all the drains I may as well have been talking about the weather.

Good location to City Centre. Vary Clean I will say there again when next in Brisbane

The quoted address, 28 Russell St , is deceptive as the entry is around the corner. Taxi was confused in the dark. The limited hours of the receptionist was inconvenient so access to apartment key confusing as entrance is very dark.

Expecting to have midweek service done on apartment’s bathroom and kitchen, hot tub a little chilly would have used it every day rather than the one time???, other than that everything was good

While the apartment looked spacious and clean, the air freshener was overpowering and bed and lounge were of poor quality. This apartment would be hard pressed to rate 3 star if inspected by the ratings committee- certainly not luxurious as promoted. Great location, though.

Comfortable. Close to South Bank